Social Worker

University of Miami•Miami, FL

About The Position

The University of Miami/UHealth Department of Psychiatry is hiring a full-time Social Worker in Miami, Florida. The Social Worker provides psychosocial assessments, interventions and/or treatment, and discharge planning for patients and families to help them cope with hospitalization, illness, diagnoses, or life situations and address continuing needs after hospitalization. In the department-specific role, the Social Worker supports the UM Behavioral Health Hub (BHH) Pediatric site through practice transformation services, including training, technical assistance, telepsychiatry consultations, care coordination, and care management. The position supports program development and adherence to Florida Department of Health Behavioral Health grant deliverables, coordinates referrals and social services intake, and works with pediatric providers and behavioral health organizations. The Social Worker also maintains client medical records and required logs, reports, and assessments, and submits provider and client feedback information and quarterly deliverables.

Requirements

Bachelor’s degree in Social Work.
Minimum of 1 year of experience.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively and contribute to a team environment.
Skill in using office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Interview clients and families and coordinate programs and activities to address their social and emotional needs.
Provide crisis intervention and help families understand the medical situation and its implications for their lifestyle.
Assess patients and families to identify emotional, social, and environmental problems.
Develop and implement plans using appropriate social work interventions.
Collaborate with the healthcare team and involve patients and families in developing and implementing plans.
Assist with screening, identifying, and managing victims of abuse, neglect, domestic violence, and rape.
Make referrals, serve as a resource to the healthcare team, and advocate for patients.
Maintain working knowledge of relevant medical and legal issues and preserve records and statistics.
Attend and participate in staff, committee, department, and other administrative meetings.
Follow University and unit-level policies and procedures and safeguard University assets.
Refer patients and families to specialized treatment and social services programs, and monitor, evaluate, and report on their progress.
Support the UM BHH Pediatric site with practice transformation services, including training, technical assistance, telepsychiatry consultations, and care coordination and management.
Support program development under the Program Management team and ensure adherence to BHH contract deliverables.
Attend Florida Department of Health collaborative meetings and meet with potential pediatric providers and behavioral health organizations.
Manage BHH referrals, triage and assess social services intakes, and liaise for provider-to-provider consultations.
Recommend training topics for the UM Behavioral Health Hub.
Monitor referrals through the BHH inbox and EPIC Ambulatory referrals, and follow up on BHH referrals within 48 hours.
Initiate social services assessments, including the GOT Transition Assessment Survey and PSC-17 assessment forms.
Update logs and reports required for BHH tasks and state deliverables according to annual and quarterly timelines.
Create and maintain medical records for clients receiving BHH services in accordance with contract requirements, confidentiality, and regulatory standards.
Maintain and submit enrolled-provider information and Client Satisfaction Assessment feedback forms to the DOH BHH under the Program Manager's supervision.
Ensure at least 60 clients are referred to the BHH each quarter, complete a Client Roster for each referral, and submit it with the Quarterly Progress Report.