SOCIAL WORKER - Community Support Program

La Crosse County • La Crosse, WI

11h • $59,200 - $78,700 • Hybrid

About The Position

This is a professional bachelor’s degree-level social work position within the Integrated Support & Recovery Services (ISRS) section of the La Crosse County Human Services Department. The primary role of this position is to support consumers with chronic mental illness through our Community Support Program (CSP). Responsibilities include maintaining a clinical treatment relationship with consumers across all settings (e.g., hospital, jail, community, etc.) and providing ongoing support to provide as much independence as possible in the community.

Requirements

• Bachelor’s degree in a behavioral science or related field with 1,000 hours of supervised post-degree clinical experience with chronically mentally ill persons, or a bachelor’s degree in a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with persons with chronic mental illness.
• Wisconsin Social Worker certification (or temporary/training certification with required timeline).
• Valid driver’s license and reliable transportation.
• Proficiency with computers, data entry, and email/intranet systems.

Nice To Haves

• Experience working with multiple funding sources preferred.
• Familiarity with Community Support Programs and DHS 63.

Responsibilities

• Respond to acute crises involving mental health, safety, or environmental instability.
• Conduct risk assessments and initiate protective interventions when needed.
• Link individuals to immediate and ongoing services to ensure stabilization.
• Conduct thorough assessments through interviews, home visits, and collateral contacts.
• Accept and review referrals; explain service options, program expectations, rights, and responsibilities.
• Engage individuals who are unsheltered or involved in the criminal justice system, when applicable.
• Develop and update individualized service or safety plans.
• Provide services according to Wisconsin Statutes, program policies, and court requirements.
• Provide early intervention, stabilization, and resource linkage.
• Deliver recovery-oriented, strengths-based, trauma-informed supports.
• Support individuals with mental health and/or substance use needs in developing coping skills, resource connections, and recovery plans.
• Facilitate group services and collaborate with multidisciplinary mental health teams.
• Collaborate with law enforcement and community partners to divert individuals from jail or emergency services.
• Coordinate or participate in care conferences.
• Work collaboratively with multidisciplinary partners (behavioral health, medical, criminal justice, community agencies).
• Document casework accurately and in a timely manner; maintain agency records.
• Use computers, software programs, and digital communication tools effectively.
• Testify in court when required.
• Demonstrate self-leadership, commitment to learning, and openness to feedback.
• Maintain professional, respectful, and courteous behavior in all interactions.
• Participate as a positive, contributing member of the team.
• Work closely with police, courts, medical providers, shelters, and community agencies.
• Identify service gaps and coordinate needed interventions or partnerships.
• Provide public education or outreach as assigned.

Benefits

• Wisconsin Retirement System (WRS)
• Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
• Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
• Work-Life Balance: Flexible schedules and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level