Social Worker (MSW) Inpatient

UNC Health•Raleigh, NC

21h•Onsite

About The Position

A Social Worker - MSW (Inpatient) is a member of the healthcare team who provides comprehensive support and services to patients and their families. The role includes assessing patients’ mental, emotional, and social well-being; collaborating on individualized, patient-centered care plans; connecting patients and families with community resources and services; and monitoring progress and care outcomes. The Social Worker advocates for patients, supports communication and care coordination across providers and settings, and communicates with payers about service authorization, reimbursement, and documentation. The role also involves active listening, respecting patients’ individuality and cultural backgrounds, building trust-based relationships, using risk segmentation to identify patients who may need additional support, and carrying out delegated work. This position is onsite at UNC REX Healthcare in Raleigh, North Carolina, with a day-job schedule and 40 standard hours per week.

Requirements

Master’s degree in Social Work.
Two years of healthcare experience is strongly preferred.
Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities.
Strong assessment and diagnostic skills.
Excellent communication and interpersonal skills.
Ability to collaborate effectively as part of an interdisciplinary team.
Empathy, compassion, and cultural sensitivity.
Strong organizational and time-management skills.
Ability to maintain confidentiality and adhere to ethical guidelines.

Nice To Haves

Two years of healthcare experience is strongly preferred.

Responsibilities

Conduct thorough assessments of patients’ mental, emotional, and social well-being, including their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
Collaborate with providers, patients, families, and the healthcare team to develop individualized care plans aligned with patients’ goals, preferences, and values.
Connect patients and families with community resources, mental health services, support groups, and other relevant programs; assist with referrals and coordinate care with other providers.
Monitor and evaluate patient progress and care-plan outcomes, adjust interventions as needed, and collaborate with the healthcare team on care progression, follow-up, and continuity of care.
Advocate for patients’ needs, access to appropriate treatment, and resolution of barriers or concerns that may affect their well-being.
Listen actively and provide patients with a safe, non-judgmental space, empathy, validation, and support.
Respect patients’ values, beliefs, cultural backgrounds, and individual needs when tailoring interventions and support.
Build trust-based relationships with patients and families through empathy, confidentiality, professionalism, open communication, and collaboration.
Use risk segmentation to identify patients who may need additional support or interventions and help prioritize resources.
Carry out tasks and interventions delegated by the healthcare team.
Collaborate with healthcare-team members on delegated work, including coordinating referrals, conducting follow-up assessments, and providing ongoing support.
Coordinate care across providers and settings to support seamless transitions and continuity of care.
Communicate with payers, including insurance companies or government agencies, to provide information needed for service authorization, reimbursement, or documentation.