Social Worker

Hillcrest Health & LIving • Bellevue, NE

11d • Onsite

About The Position

Hillcrest Health & Living is looking for a compassionate, organized, and relationship-focused Social Worker to join our team at Hillcrest Health & Rehab in Bellevue, NE. Hillcrest Health & Rehab provides short-term rehabilitation, post-acute care, and long-term care in a supportive environment focused on helping patients recover, transition successfully, and receive the resources they need throughout their stay. At Hillcrest, our mission is simple: Inspiring people to live their best lives. As a Social Worker, you will support patients and families throughout their care journey—from admission through discharge—by identifying psychosocial needs, coordinating services, advocating for patients, and helping create safe and successful transitions to the next level of care. The role is designed to support the full transition process while balancing clinical recommendations with patient and family preferences.

Requirements

• Experience in social work, case management, discharge planning, care transitions, healthcare, or a related field.
• Knowledge of the social and psychosocial needs of aging adults.
• Strong communication and relationship-building skills with patients, families, providers, and interdisciplinary team members.
• Ability to provide compassionate support while having clear conversations about care needs, discharge planning, financial responsibilities, and available resources.
• Strong assessment, problem-solving, and advocacy skills.
• Strong organization and time-management skills.
• Ability to manage multiple patients, referrals, documentation requirements, deadlines, and follow-up items.
• Strong attention to detail and commitment to accurate, timely documentation.
• Ability to identify concerns, take ownership, and follow issues through resolution.
• A calm, flexible, and professional approach when supporting patients and families through difficult or emotional situations.
• Comfort using electronic medical records, technology, and community resources efficiently and effectively.
• A collaborative, team-first approach to patient care.
• At least two years of experience in Social Work, Case Management, or a related field required.
• Must be able to speak, read, and write English.
• Must be able to independently lift up to 35 pounds.
• Must be able to perform repetitive sitting, bending, standing, walking, and movement as needed.
• Must be flexible, calm, and professional when working with emotionally upset patients or family members.
• Must be able to work in a fast-paced environment with strong attention to detail.
• Must be able to utilize technology, electronic medical records, and available resources efficiently and effectively.
• Must be able to maintain confidentiality and appropriately handle sensitive patient, family, financial, and medical information.

Nice To Haves

• Previous experience in skilled nursing, post-acute care, rehabilitation, acute care, or a similar healthcare setting preferred.
• Bachelor’s degree in a healthcare-related field preferred.
• At least two years of experience performing social services, discharge planning, or care transitions in a post-acute or acute-care setting preferred.
• Knowledge of the social-service needs of the aging population preferred.
• Previous experience with Medicare, Medicaid, insurance processes, community resources, or healthcare transitions is helpful.
• Possible exposure to communicable diseases and bodily fluids.

Responsibilities

• Meet with new patients and families during admission and assist with required admission paperwork.
• Complete post-acute admission processes and communicate patient and family needs to the care team.
• Identify psychosocial, medically related, and social-service needs and help connect patients and families with appropriate resources.
• Partner with the interdisciplinary team to begin transition and discharge planning at the time of admission.
• Develop transition plans that incorporate clinical recommendations, patient preferences, family needs, and available resources.
• Coordinate referrals for transitional, supplemental, and supportive services.
• Communicate with patients and families regarding care-team recommendations and help develop safe plans for discharge or the next level of care.
• Complete required admission and discharge documentation, including assessments, progress notes, care plans, social histories, and applicable Medicare notices.
• Provide counseling, education, and support to patients and families related to personal, social, and transition needs.
• Advocate for patients and help ensure their rights, choices, and preferences are respected.
• Educate care-team members on identifying social-service needs and available resources.
• Respond to patient and family concerns promptly and coordinate appropriate resolution and follow-up.
• Assist patients and families in understanding financial and insurance obligations related to services, including copayments, insurance denials, and Medicare or Medicaid notifications.
• Participate in interdisciplinary meetings, committees, and other activities that support patient care and successful transitions.
• Maintain accurate and timely documentation in accordance with Hillcrest policies and applicable state and federal requirements.

Benefits

• Competitive compensation.
• Multiple health insurance plan options.
• Vision, dental, and life insurance.
• Professional development support, including tuition reimbursement, certifications, and career-growth programs.
• Dayforce Wallet, allowing you to choose when you get paid.
• Gym membership reimbursement and partner discounts.
• Supportive leadership and a collaborative interdisciplinary team.
• Opportunities to grow within a mission-driven senior care organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level