Social Worker- Emergency Department

Tampa General Hospital•Tampa, FL

14h•Onsite

About The Position

The Social Worker creates optimal outcomes for the patient and family by managing complex psychosocial and economic co-morbidities. Through advanced practice skills, they mobilize resources to reduce risk and serve as an ambassador between the hospital and community. They provide social work services to patients and families to optimize their ability to benefit from treatment, cope with the realities of their medical condition, and participate in their care. This role coordinates transitions of care for patients with high psychosocial needs, develops and maintains current knowledge of and liaisons with local, state, and federal services, and supports the efforts of HIM and Patient Accounts by ensuring timely, accurate, and complete data entry in multiple information systems/data bases. The Social Worker ensures understanding through collaboration with the Care Manager and other interdisciplinary team members for review of the multidisciplinary plan of care, attends Multidisciplinary Rounds or Huddles, and reports on psychosocial status and its implication for transitions of care. They monitor progress toward the goals of the social work plan of care and revise it in response to changes in patient needs and condition. They assess any potential obstacles to successful reintegration into the community and escalate through appropriate channels to resolution. This role is responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital. They effectively communicate and collaborate with all members of the health care team to facilitate the episode of care so the patient receives services in a safe and timely manner, and the patient and family are provided all necessary resources and education. They interpret and communicate complex patient/family needs and role model caring practices to other caregivers. They assess patients' and families' psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness, and ability to cope. They counsel patients and families regarding emotional, social, and financial consequences of illness and/or disability, and access and mobilize family/community resources to meet identified needs. Social workers provide brief crisis counseling and therapeutic intervention with a particular focus on frequent utilizers of the healthcare system. Post-discharge follow-up phone calls are placed to high-needs utilizers of the ED in an effort to prevent readmission. Social workers see all patients for whom their team is consulted and round daily with the multidisciplinary team. They provide therapeutic intervention to facilitate complex discharge planning by completing psychosocial assessments and high-risk screens after independent case-finding or receiving referrals. Based on the assessment, they develop and document a short-term treatment plan. They identify the need for and conduct family meetings that result in comfort, decisions, and other important outcomes. They serve as the lead in obtaining charity and financial resources, legal guardianship, adoptions, psychiatric referrals, and competency determinations. They utilize effective principles of interviewing alleged victims, perpetrators, family members, and significant others. They provide intervention for end-of-life, guardianship (temporary/permanent), foster care, adoption, etc. They serve as the point person in child abuse/neglect, adult/elderly abuse/neglect, institutional abuse, and domestic violence. They serve as liaison between Tampa General and state and county child and adult protective teams. They provide intervention in guardianship (temporary/permanent), foster care, adoption, and mental health level II placements. They participate in Care Coordination Rounds and help create function and productivity on the many teams to which the SW belongs, facilitating the resolution of conflict in order to present a united message to patients and families. They lead or co-lead a standing support/education group for an at-risk population. They work with people and agencies in the community to improve responsiveness, capabilities, alignment, and evaluation of services to patients and families. They actively participate in clinical performance improvement activities and complete all processes required to facilitate patients' movement through levels of care. They provide specialized mental health services including, but not limited to, Crisis Intervention and Addiction Assessments and recommendations for psychiatric referral or community resources. They support those undergoing acute crisis which often results in the use of de-escalation techniques necessary to avoid episodes of physical violence.

Requirements

MSW degree from a C.S.W.E.-accredited college or university Social Work program.
At least 2 years' experience in a health care facility or program.
LCSW Required

Responsibilities

Manage complex psychosocial and economic co-morbidities.
Mobilize resources to reduce risk.
Serve as ambassador between hospital and community.
Provide social work services to patients and families to optimize their ability to benefit from treatment, cope with the realities of their medical condition, and participate in their care.
Coordinate transitions of care for patients with high psychosocial needs.
Develop and maintain current knowledge of and liaisons with local, state, and federal services that may provide education and resources to patients and families.
Support the efforts of HIM and Patient Accounts by ensuring timely, accurate, and complete data entry in multiple information systems/data bases.
Ensure understanding through collaboration with Care Manager and other interdisciplinary team members for review of multidisciplinary plan of care in patient chart (estimated LOS, tentative discharge date, assessed needs for discharge, and plan discussed with patient/family).
Ensure attendance at Multidisciplinary Rounds or Huddles and report on psychosocial status and its implication for transitions of care.
Monitor progress toward the goals of the social work plan of care and revise it in response to changes in patient needs and condition.
Assess any potential obstacles to successful reintegration into the community (clinical, social, support, home environment) and escalate through appropriate channels to resolution.
Perform job duties in accordance with mission, vision and values of Tampa General Hospital.
Effectively communicate and collaborate with all members of the health care team to facilitate the episode of care so the patient receives services in a safe and timely manner, and the patient and family are provided all necessary resources and education.
Interpret and communicate complex patient/family needs and role model caring practices to other caregivers.
Assess patients' and families' psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness, and ability to cope.
Counsel patients and families regarding emotional, social, and financial consequences of illness and/or disability; access and mobilize family/community resources to meet identified needs.
Provide brief crisis counseling and therapeutic intervention with particular focus on frequent utilizers of the healthcare system.
Place post-discharge follow up phone calls to high-needs utilizers of the ED in an effort to prevent readmission.
See all patients for whom their team is consulted and round daily with the multidisciplinary team.
Provide therapeutic intervention to facilitate complex discharge planning by completing psychosocial assessments and high-risk screens after independent case-finding or receiving referrals.
Develop and document a short-term treatment plan based on the assessment.
Identify the need for and conduct family meetings that result in comfort, decisions, and other important outcomes.
Serve as the lead in obtaining charity and financial resources, legal guardianship, adoptions, psychiatric referrals, and competency determinations.
Utilize effective principles of interviewing alleged victims, perpetrators, family members, and significant others.
Provide intervention for end-of-life, guardianship (temporary/permanent), foster care, adoption, etc.
Serve as the point person in child abuse/neglect, adult/elderly abuse/neglect, institutional abuse, and domestic violence.
Serve as liaison between Tampa General and state and county child and adult protective teams.
Provide intervention in guardianship (temporary/permanent), foster care, adoption, and mental health level II placements.
Participate in Care Coordination Rounds.
Help create function and productivity on the many teams to which the SW belongs, facilitating the resolution of conflict in order to present a united message to patients and families.
Lead or co-lead a standing support/education group for an at-risk population.
Work with people and agencies in the community to improve responsiveness, capabilities, alignment, and evaluation of services to patients and families.
Actively participate in clinical performance improvement activities.
Complete all processes required to facilitate patients' movement through levels of care.
Provide specialized mental health services including, but not limited to, Crisis Intervention and Addiction Assessments and recommendations for psychiatric referral or community resources.
Support those undergoing acute crisis which often results in the use of de-escalation techniques necessary to avoid episodes of physical violence.