Social Worker (LCSW) – Co Responder Social Service Unit

Carle Health•West Peoria, IL

11d

About The Position

This position is part of the City of Peoria Co-Responder Social Services Unit (SSU), a state-funded grant program. SSU clinical personnel assist individuals who come into contact with or are referred to the program. The role supports safer interactions between community members in crisis and police personnel while maintaining a high standard of professional service. It focuses on connecting individuals to appropriate mental health, substance use, and other needs-based services to support stability and contribute to a healthier, safer community. In collaboration with the Peoria Police Department (PPD), the position provides primarily community-based crisis intervention, assessment, evaluation, stabilization, case management, follow-up, and referrals. It includes frequent field response throughout the city of Peoria alongside PPD to provide mobile mental and behavioral health services to community members.

Requirements

Master's degree in Social Work.
Licensed Clinical Social Worker (LCSW) credential from the Illinois Department of Financial and Professional Regulation (IDFPR).
Illinois driver's license from the Illinois Secretary of State (ILSOS).
Proof of auto insurance.
Ability to work with people across all age groups.
Basic computer and keyboarding skills to complete documentation in electronic and/or paper medical records.
Ability to drive in a variety of weather conditions.
Ability to perform de-escalation techniques and use customary equipment needed to perform the position's essential functions.
Ability to work under time constraints, understand and address problems and opportunities, and deal effectively and patiently with people while responding professionally in all situations.
Ability to maintain confidential information and communicate effectively with law enforcement, medical staff, and community providers.
Ability to communicate in person and by email and respond to voicemails in a timely manner.
Understanding of and compliance with the Illinois Mental Health & Developmental Disabilities Code.
Regular, reliable attendance and ability to meet department business needs.
Knowledge of and compliance with HIPAA, TJC, DNV, OSHA, and other applicable federal and state healthcare regulations.
Knowledge of compliance requirements for federally funded healthcare programs, including Medicare and Medicaid, and appropriate action on compliance concerns.

Nice To Haves

One year of related experience preferred.

Responsibilities

Listen actively to presenting issues, use motivational interviewing and crisis intervention skills to ensure safety, and determine an appropriate course of action.
Exercise clinically safe, logical, and deliberate judgment and decision-making.
Resolve crises in a clinically appropriate and least restrictive manner.
Recognize, respect, and effectively address the values and cultural beliefs of clients, their families, and community resources and referrals.
Work with law enforcement, emergency departments, and other emergency personnel in crisis situations.
Provide follow-up case management as assigned.
Maintain appropriate boundaries with clients and family members.
Complete and maintain client/patient documentation in a timely manner, in compliance with agency protocols and communication standards.
Respond to crisis incidents and follow-up appointments, including travel with the Peoria Police Department.
Participate in clinical supervision and keep the supervisor informed of clinical issues, concerns, and outcomes.
Serve as a mandated reporter and ensure reports are filed with appropriate parties.
Educate others about mental illness and addiction, and serve as a resource on community services and how to access them.
Maintain required licenses and certifications and complete annual education and competency requirements.