Social Worker

University of Miami•Miami, FL

About The Position

The University of Miami/UHealth Department of Psychiatry is hiring a full-time Social Worker in Miami, Florida. The Social Worker provides psychosocial assessments, interventions and/or treatment, and discharge planning to patients and families, helping them cope with hospitalization, illness, diagnoses, and life situations and addressing their continuing needs after hospitalization. The role supports the UM Behavioral Health Hub (BHH) Pediatric site through practice transformation services, including training, technical assistance, telepsychiatry consultations, and care coordination and management. The Social Worker is a key contact for the Florida Department of Health Behavioral Health grant and contributes to program development and adherence to BHH contract deliverables. The position handles BHH referrals and social-services intake, coordinates provider consultations, monitors referral follow-up, conducts social-services assessments, and maintains records, logs, and reports required by the contract and state deliverables. The role also participates in collaborative meetings and provider and behavioral-health organization networking.

Requirements

Bachelor’s degree in Social Work.
Minimum of 1 year of experience.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively and contribute to a team environment.
Technical proficiency with office software, technology, and relevant computer applications.
Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Nice To Haves

Relevant education, certifications, and/or work experience may be considered.

Responsibilities

Interview clients and families and coordinate programs and activities to address their social and emotional needs.
Provide crisis intervention and help families understand the implications and complexities of medical situations and their effects on lifestyle.
Conduct psychosocial assessments to identify patients’ and families’ emotional, social, and environmental problems.
Develop and implement plans using appropriate social-work interventions.
Collaborate with the healthcare team and involve patients and families in developing and implementing plans.
Assist with screening, identification, and management of victims of abuse, neglect, domestic violence, and rape.
Make referrals, serve as a resource to the healthcare team, and advocate for patients.
Maintain working knowledge of relevant medical and legal issues and maintain records and statistics.
Attend and participate in staff, committee, department, administrative, and Florida Department of Health collaborative meetings.
Refer patients and families to specialized treatment and social-service programs; monitor, evaluate, and report on their progress.
Support the UM BHH Pediatric site with practice transformation services, including training, technical assistance, telepsychiatry consultations, and care coordination and management.
Contribute to program development and ensure adherence to BHH contract deliverables.
Meet with potential pediatric providers and network with behavioral-health organizations.
Manage BHH referrals, triage and assess social-services intakes, and act as a liaison for provider-to-provider consultations.
Recommend training topics for the UM Behavioral Health Hub.
Monitor referrals through the BHH inbox and EPIC Ambulatory referrals, and follow up on BHH referrals within 48 hours.
Initiate social-services assessments, including the GOT Transition Assessment Survey and PSC-17 forms.
Update logs and prepare reports required for BHH tasks and state deliverables according to annual and quarterly timelines.
Create and maintain medical records for clients receiving BHH services in accordance with contract requirements, confidentiality, and regulatory standards.
Maintain and submit enrolled-provider and Client Satisfaction Assessment feedback forms to the DOH BHH under the supervision of the Program Manager.
Ensure at least 60 clients are referred to the BHH each quarter, complete a Client Roster for each referral, and submit it with the Quarterly Progress Report.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Perform other duties or responsibilities as necessary.