Social Worker IHR Evenings

Northwestern Memorial Healthcare•Geneva, IL

11d

About The Position

The Social Worker provides medical social work services to patients, families, and staff in accordance with Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, and applicable regulatory and accreditation standards. In collaboration with the Case Manager, the role helps patients and families adjust to acute and chronic illness, cope with lifestyle changes related to illness or disability, participate in restorative health programs, consider discharge recommendations, and address issues of terminality. The schedule is mostly weekdays from 4:00 p.m. to 1:00 a.m., with some weekend on-call hours. The position requires responding to on-call pages within 45 minutes.

Requirements

Basic PC knowledge, including Microsoft Word, Windows, and email.
Awareness of ethical practices and adherence to a professional code of conduct.
Strong customer service skills and effective communication skills.
Competence in communication, psychosocial assessment, knowledge of community resources, and knowledge of laws and regulations affecting health care services.
Self-motivation, ability to work with minimal supervision, and ability to multitask.
Good listening skills, customer-service and satisfaction orientation, and strong teamwork skills.
Ability to work in a fast-paced environment.
Willingness to respond to on-call pages within 45 minutes.
Master’s degree in Social Work or a related field.
LSW/LCSW or MSW/CSW credential.

Nice To Haves

CPR certification.

Responsibilities

Provide medical social work services to patients, families, and staff.
Collaborate with the Case Manager to help patients and families adjust to acute and chronic illness.
Assist patients and families with coping with lifestyle changes caused by illness or disability.
Support participation in restorative health programs.
Assist with discharge recommendations.
Address issues of terminality.
Respond to on-call pages within 45 minutes.