Social Worker MSW

Gentiva Hospice • Jacksonville, FL

3d

About The Position

The Hospice Social Worker (MSW) is a key member of the interdisciplinary care team and provides psychosocial support to patients and families navigating hospice care. The role focuses on emotional, social, and practical support that respects patients’ needs and helps families approach end-of-life care with dignity and peace of mind.

The social worker assesses emotional, psychological, environmental, and cultural needs; develops care plans; provides counseling and crisis intervention; connects families with practical resources; and collaborates with patients, families, physicians, nurses, chaplains, and other care team members. The role also includes educating families about hospice services, advance care planning, grief, and coping strategies; assisting with long-term planning and community referrals; documenting psychosocial changes; and recommending updates to the plan of care when appropriate. The position is safety-sensitive.

Requirements

• Master’s degree in Social Work (MSW) from a CSWE-accredited program.
• Current licensure as required by the state of employment.
• At least 1 year of experience as a social worker in a healthcare or hospice setting.
• Knowledge of the psychosocial dynamics of illness, grief, loss, and end-of-life care.
• Ability to provide empathetic support and maintain boundaries in emotionally intense situations.
• Strong communication skills, cultural sensitivity, and respect for diverse family systems.

Nice To Haves

• 3 to 5 years of experience as a social worker in hospice or healthcare.
• Experience supporting terminally ill patients and their families.
• Advanced grief counseling or palliative care training.
• Bilingual skills.

Responsibilities

• Serve as the psychosocial support expert on the interdisciplinary care team.
• Assess patients’ and families’ emotional, psychological, environmental, and cultural needs and develop care plans.
• Provide counseling, crisis intervention, and practical resource support in alignment with each patient’s individualized plan of care.
• Collaborate with patients, families, physicians, nurses, chaplains, and other care team members to support the emotional and social well-being of the patient-family unit.
• Educate families about hospice services, advance care planning, grief, and coping strategies.
• Assist with long-term planning, community referrals, and resource navigation.
• Monitor and document psychosocial changes in the patient or family situation and recommend plan-of-care updates as appropriate.
• Uphold ethical standards and professional judgment in end-of-life care.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time employees.
• Mileage reimbursement or fleet vehicle program.
• Paid time off and 7 paid holidays for full-time employees.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care.
• Education support and tuition assistance.
• Free continuing education units (CEUs).
• Company-paid life and long-term disability insurance.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level