Social Worker Program Coordinator Community Residential Care

Veterans Health Administration • Tampa, FL

6d • Hybrid

About The Position

James A. Haley Veterans' Hospital is looking for a Social Worker Program Coordinator who will be assigned to the Community Residential Care (CRC) Program. The CRC serves as program coordinator and is administratively responsible for the CRC program. The CRC Coordinator manages the daily operation of the program and provides direct patient care services in the program area to a small caseload.

Requirements

• Must be a U.S. Citizen.
• Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment (Effective May 7, 2025).
• Must pass pre-employment physical examination and maintain CDT physical readiness.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must be able to meet physical demands which include strenuous physical activity to include carrying persons and equipment, walking long distances over difficult terrain, running, climbing, working long hours in primitive or arduous conditions, long periods of standing, and bending and stooping.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Will be required to serve a 1-year or 2-year trial period.
• Master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
• Licensed or certified by a state to independently practice social work at the master's degree level.
• At least two years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one year must be equivalent to the GS-11 grade level.
• Demonstrated Knowledge, Skills, and Abilities (KSAs): Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management.
• Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice.
• Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes.
• Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills.
• Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area.
• Eligible applicants must be physically and mentally able to perform efficiently the essential functions of the position, with or without reasonable accommodation, without hazard to themselves or others.

Nice To Haves

• Full independent licensure at the advanced practice level
• At least two years should be in an area of specialized social work practice.

Responsibilities

• Manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation.
• Plans, organizes, and directs administrative, operational, patient and personnel activities for the service conjunction with the Geriatrics and Extended Care Section Chief of Social Work Service.
• Adheres to the National Association of Social Work Code of Ethics, all local social work policies and/or SOPs and maintain an unrestricted, unsuspended license to practice social work.
• Manages the daily operation of the program, developing policies and procedures for program operation and preparing reports and statistics for facility, VISN, and national use.
• Provides administrative oversight of program and administers information and analytical systems to evaluate and enhance the quality of service provided to patients.
• Recruits and screens potential CRC facilities, develops the application for the CRC sponsors, coordinates and retains record of VA inspections of CRC facilities and directs CRC staff duties.
• Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction.
• Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
• Provides assessment, treatment, and planning for a complex population of patients which reflect the age-specific, psychosocial, and functional needs of the patient (e.g., geriatric, spinal cord, geriatric and mental health population).
• Visits each CRC facility monthly for oversight and compliance with standards.
• Demonstrates knowledge of VA and community resources to meet the complex psychosocial needs of this unique population of patients and to ensure they are referred to the least restrictive environment that meets the level of care needed.
• Has knowledge of Federal and State laws and regulations that pertain to the care of vulnerable adults in community residential homes.
• Responsible for coordinating initial fire and safety inspections of these homes to ensure the safety of the veteran population served.
• Coordinates the inspection of the homes on an annual basis.
• Performs work related to the review, monitoring, analysis, planning and assessment of the Community Residential Care Program.
• Responsible for key project activities related to the planning, development, and implementation of the project component.
• Performs a wide range of services and provides technical assistance to state, local, private agencies, and universities.
• Uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements.
• Performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, State, etc.).
• Independently deals with crises and effectively uses their problem-solving skills to assist the veteran, family and staff.
• Monitors homes with unannounced visits at least once per month.
• Communicates with multidisciplinary teams, which may include home care teams (Home Based Primary Care, Spinal Cord Injury-HG and Mental Health Intensive Case Management) regarding veterans' contentment with home and care received in the home.
• Addresses any circumstance that may arise during weekly team meeting or sooner depending on issue.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior