Social Worker Program Coordinator (Residential Rehabilitation Treatment Program)

Veterans Health Administration • Murfreesboro, TN

16h • Onsite

About The Position

The Social Worker Program Coordinator leads the Mental Health Residential Rehabilitation Treatment Program (MH RRTP) at Tennessee Valley, a 34-bed domiciliary focused on substance use disorder (SUD) and post-traumatic stress disorder (PTSD). The program provides comprehensive, evidence-based, patient-centered residential treatment using developmental, biological, psychological, and sociological approaches in a safe setting. Its aim is to help residents achieve and maintain independent community and service integration by improving functional status, sustaining rehabilitation gains, promoting recovery, and reducing recidivism.

The coordinator directs, administers, and manages all program functions, including planning, program development and implementation, policy and procedure development, needs assessment, service oversight, priority setting, and short- and long-range goal setting. The role leads an interdisciplinary team that includes social workers, a vocational rehabilitation specialist, an addiction therapist, a psychologist, a peer specialist, a clinical pharmacy practitioner, nurse practitioners, and nurses. The coordinator collaborates with discipline supervisors on staffing matters and provides clinical consultation and support to staff.

The position is responsible for referral triage and assignment, treatment recommendations, ensuring services meet VA standards, and maintaining therapeutic relationships with Veterans. It also oversees program evaluation and data-driven quality assurance, including team performance standards, treatment outcome and satisfaction projects, and evaluation reports. Additional duties include establishing and modifying clinic scheduling profiles and approving and certifying timecards. The regular schedule is 7:30 a.m. to 4:00 p.m., Monday through Friday; alternate tours may be considered. This is not a virtual position; ad-hoc telework is noted.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master's degree.
• Licensed or certified by a state to independently practice social work at the master's degree level; the program coordinator must be licensed or certified at the advanced practice level and able to provide supervision for licensure.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Demonstrated skill coordinating and implementing one or more specialty programs across a facility.
• Demonstrated skill in local policy and practice development, procedures, and/or program practice guidelines.
• Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas.
• Ability to collaborate with internal and external partners to advance program goals and patient-centered care.
• Ability to perform the full range of supervisory duties, including work assignment, performance evaluations, staff selection and training, and recommendations for awards, advancement, or discipline.
• Ability to oversee fiscal matters, including fund controls, contracts, and equipment expenditures; forecast resource and equipment needs; and administer the allocated budget.
• Knowledge of organizational structure and its impact on program operations.
• U.S. citizenship, subject to the stated exception for non-citizen appointments when recruitment of qualified citizens is not possible.
• Proficiency in spoken and written English.
• Must pass a pre-employment physical evaluation or examination and meet applicable background/security and onboarding requirements.
• Must participate in the seasonal influenza vaccination program.
• Must serve a one- or two-year trial period.
• Must meet all application requirements stated in the announcement.

Nice To Haves

• Experience leading multidisciplinary teams in a fast-paced setting.
• Experience treating SUD and/or PTSD in an inpatient or outpatient setting.
• Certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Direct, administer, and manage all aspects of the MH RRTP, including planning, program development and implementation, policies and procedures, program needs, service quality and quantity, priorities, and short- and long-range goals.
• Lead the interdisciplinary MH RRTP team and collaborate with discipline supervisors on hiring, performance reviews, incentives, and discipline.
• Provide clinical consultation on evidence-based therapeutic practices and clinical practice guidelines; foster a respectful work environment and support, encourage, and direct staff.
• Triage and systematically assign service referrals and make treatment recommendations.
• Monitor service delivery to ensure compliance with VA guidelines and standards.
• Implement program evaluation and outcome projects using data-driven quality assurance, including team production and performance standards, patient treatment outcome and satisfaction projects, and evaluation reports.
• Establish and modify clinic scheduling profiles for the MH RRTP.
• Approve and certify MH RRTP timecards.
• Meet regularly with staff monthly and as needed for urgent or emergent situations.
• Establish and maintain therapeutic relationships with Veterans and exercise professional judgment in providing treatment.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval, with an award of up to $200,000 over one to five years.
• Competitive salary and regular salary increases.
• 37–50 days of annual paid time off per year, consisting of 13–26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Potential credit toward annual leave accrual based on prior work or military service, subject to approval.
• Up to 12 weeks of paid parental leave after 12 months of employment, in connection with birth, adoption, or foster care placement.
• Potential childcare subsidy after 60 days for eligible full-time employees, with qualifying family income and children; subsidy may cover up to 25% of eligible costs, up to a monthly maximum of $416.66.
• Traditional federal pension with five-year vesting and federal 401(k), with VA contributions up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs may be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior