Social Worker (Program Coordinator)

Veterans Health Administration • Louisville, KY

1d • Hybrid

About The Position

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply. The incumbent serves as the Supervisor and Program Coordinator for the HUD-VASH program at the Robley Rex VA Medical Center. Services target all homeless Veterans eligible for HUD-V ASH throughout the facility's catchment area. Duties includes but are not limited to: Directs all work of professional, clinical, technical, and clerical staff assigned to the facility's HUD-V ASH Programs. Responsible for all position development, position management, hiring, orientation and training, performance planning, staff professional development, performance evaluation, awards, complaint resolution, minor disciplinary actions, and other supervisory functions for staff within the Program. Responsible for all long- and short-term work planning, work scheduling, and work assignments within the Program and its varied elements. Analyzes current and future workforce requirements to determine competencies and skills needed. Works with Human Resources Management Office in all steps of the recruiting and hiring process to expeditiously recruit for vacant positions and to select qualified employees, including references for the selectee. Directs, supervises, and holds ultimate responsibility for all clinical and administrative operations of the HUD-VASH program and initiatives. Often represents the VAMC and/or the VA in formal and informal meetings with community partners, working to collaborate in the provision of services to and advocate for partnerships and resources that benefit homeless Veterans in the region. Responsible to assure timely access, effective patient flow, timely consult management, consistent warm handoffs, and strong continuity of care. Provides a full scope of direct patient care to Veterans within the facility's Homeless Programs, working at Advanced Practice Level. Must have a valid driver's license without restrictions.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.
• A doctoral degree in social work may not be substituted for the master's degree in social work.
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
• No Exception at the GS-13 Grade Level
• Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment.
• Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment
• Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
• One year of experience equivalent to the GS-12 grade level.
• Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.
• Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
• Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
• Must have a valid driver's license without restrictions.

Nice To Haves

• Former EDRP participants ineligible to apply.
• Preferred Experience: Homeless Population Experience

Responsibilities

• Directs all work of professional, clinical, technical, and clerical staff assigned to the facility's HUD-V ASH Programs.
• Responsible for all position development, position management, hiring, orientation and training, performance planning, staff professional development, performance evaluation, awards, complaint resolution, minor disciplinary actions, and other supervisory functions for staff within the Program.
• Responsible for all long- and short-term work planning, work scheduling, and work assignments within the Program and its varied elements.
• Analyzes current and future workforce requirements to determine competencies and skills needed.
• Works with Human Resources Management Office in all steps of the recruiting and hiring process to expeditiously recruit for vacant positions and to select qualified employees, including references for the selectee.
• Directs, supervises, and holds ultimate responsibility for all clinical and administrative operations of the HUD-VASH program and initiatives.
• Represents the VAMC and/or the VA in formal and informal meetings with community partners, working to collaborate in the provision of services to and advocate for partnerships and resources that benefit homeless Veterans in the region.
• Assures timely access, effective patient flow, timely consult management, consistent warm handoffs, and strong continuity of care.
• Provides a full scope of direct patient care to Veterans within the facility's Homeless Programs, working at Advanced Practice Level.
• Skill in coordinating and implementing one or more specialty program(s), across the facility.
• Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
• Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
• Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
• Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
• Knowledge of organizational structure and impact on program operations.
• Oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility.
• Responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program.
• Responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds.
• Develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.
• Provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff.
• Initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity.
• Oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts.

Benefits

• Education Debt Reduction Program (EDRP)
• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Learn more about federal benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager