Social Worker or Case Worker

Dunn CountyDunn County Government Center, WI
Hybrid

About The Position

Join Our Team at Dunn County At Dunn County, we're more than just a local government – we're a community of dedicated professionals united by our core values and committed to serving our residents. Our culture is built on five fundamental principles that guide everything we do: Our Core Values in Action Dedication - We demonstrate unwavering commitment to those we serve, ensuring that every decision and action is focused on enhancing the quality of life for Dunn County residents. Professionalism - Excellence is our standard. We maintain the highest levels of competence while fostering an environment of courtesy and respect in all our interactions and responsibilities. Ethics - Integrity is non-negotiable. We pride ourselves on consistently acting with honesty and transparency, building trust through ethical decision-making in every aspect of our public service. Betterment - Innovation drives us forward. We're committed to continuous improvement, constantly seeking ways to enhance our services and the value we deliver to our community. Collaboration - Together we achieve more. We foster an inclusive environment where diverse perspectives are valued, and teamwork is essential to achieving our shared goals. Job Summary Join Us as a Case Worker/Social Worker-Children's Long-Term Support Dunn County is on the lookout for dedicated Case Worker/Social Workers to join our Behavioral Health team and we're hiring for two positions! The Children’s Long-Term Support (CLTS) Case Worker/Social Worker plays a vital role in helping children and families access services, supports, and resources that promote safety, stability, and well-being. This position provides compassionate guidance both in person and by phone, coordinates referrals, collaborates with community partners, and delivers CCS and/or CLTS services in alignment with Wisconsin program requirements. The role includes completing timely documentation, conducting functional screenings, and supporting families through a wide range of needs and situations. Ideal candidates are organized, empathetic, and energized by helping children and families thrive. Pay is dependent upon qualifications. The salary range for those meeting Case Worker requirements is $28.41 to $37.24 per hour, with anticipated starting pay between $28.41 and $30.62. The salary range for those meeting Social Worker requirements is $63,086 to $82,784 annually, with anticipated starting pay between $63,086 and $68,011 annually. Tentative interview dates are scheduled for July 30 and August 3, 2026.

Requirements

  • Bachelor’s degree in Social Work, Human Development and Family Studies, Psychology, Sociology, or another related field
  • Minimum of one (1) year previous experience in Social Work or Human Services.
  • Valid driver’s license or the ability to travel between work locations.
  • Prior to hire, a background check including criminal record history will be conducted.
  • Upon hire, obtain and maintain Functional Screener Certification
  • Successful passing of the Continued Skills Test, administered bi-annually
  • Complete NASW Code of Ethics training and have read the MPSW Code of Conduct within 6 months of hire.
  • Must possess at least one of the following certifications or licensures in the State of Wisconsin: Certified Social Worker (CSW) or possess a social worker training certificate, Certified Advanced Practice Social Worker (CAPSW), Certified Independent Social Worker (CISW), Licensed Clinical Social Worker (LCSW)
  • Master's degree in social work, human services, education, counseling or psychology
  • Minimum of two (2) years previous experience in Human Services or Social Work
  • Licensed Professional Counselor (LPC); working job title would be Case Worker, LPC
  • Marriage & Family Therapist (MFT); working job title would be Case Worker, MFT
  • Knowledge of local and state regulations, rules, policies and procedures pertaining to specific program assignments.
  • Knowledge of the fundamentals, principles, techniques and trends in social services in family systems/dynamics, child development, individual/family therapy, counseling, intervention, chemical dependency, abuse, neglect, family violence and aging and disability benefits/needs.
  • Knowledge of interviewing, assessing, counseling and evaluating.
  • Knowledge of community resources and needs.
  • Knowledge of case management and record keeping requirements.
  • Skill in assessing general client issues and making necessary referrals to others inside or outside of the department, as warranted.
  • Skill in applying professional judgement, discretion and decision making in developing strategies and plans to best meet client needs and concerns within relevant and applicable requirements, regulations, rules, policies and procedures.
  • Skill in investigating, interviewing and gathering information and documentation needed in making assessments and evaluations concerning client emotional/physical needs, issues and concerns.
  • Skill in assessing, evaluating and developing individual service plans for clients and coordinating consumer services.
  • Skill in conducting and preparing court studies, preparing court documents and testifying in court concerning actions, findings and recommendations.
  • Skill in conducting child, elderly or vulnerable adult abuse/neglect investigations.
  • Skill in performing intake assessments.
  • Skill in planning, coordinating and monitoring services provided.
  • Skill in documenting and maintaining required case management activities and requirements.
  • Ability to maintain confidentiality.
  • Ability to follow Dunn County policies and procedures.
  • Ability to establish and maintain effective and professional working relationships.
  • Ability to manage time effectively, manage multiple projects, and complete work within established deadlines.
  • Ability to work the allocated hours of the position.
  • Ability to communicate clearly and effectively with other staff members, supervisors, and community members in written and verbal form.
  • Ability to read, interpret, and communicate policies and procedures; written instructions, general correspondence; etc.
  • English skills (oral, written and comprehension) sufficient to effectively communicate with all internal and external customers.
  • Ability to understand and effectively carry out verbal and written instructions.
  • Must have ability to work accurately with attention to detail.
  • Ability to prepare and maintain accurate and concise records and reports.
  • Ability to make arithmetic computations using whole numbers, fractions and decimals.
  • Ability to compute rates, ratios and percentages.

Responsibilities

  • Provides assistance over the phone or in person to the public during all business hours. This assistance may be answering questions about the community and/or county programs, assistance in accessing supports to meet basic needs, addressing concerns and frustrations with service delivery and processes, providing linkage to resources and services, and facilitation and support through emotional and traumatic situations.
  • Receives phone, in-person or electronic reports, referrals and requests for services and resources.
  • Makes consumer referrals; maintains contact with other agencies/organizations; coordinates services with a variety of providers and family members.
  • Completes accurate and timely record keeping including case notes, assessments, treatment plans, crisis plans, court recommendations, and billing activities.
  • Attends staff training and other meetings as required.
  • Completes responsibilities within statutory or administrative rule timelines and meets any monthly productivity documentation or billing goals.
  • Other duties as assigned.
  • Provides CCS and/or CLTS community services per Wisconsin statutes, court policies, and/or requirements of program, state, or federal guidelines.
  • Provides services in support of recovery concepts and practices.
  • Explains the scope of services and discusses consumer’s rights and responsibilities in relation to the use of services.
  • Performs functional screening for publicly funded services.
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