Social Worker MSW

Gentiva Hospice • Jacksonville, FL

1d

About The Position

The Hospice Social Worker (MSW) is a key member of the interdisciplinary care team and provides psychosocial support to patients and families navigating serious illness, hospice care, and loss. The role focuses on emotional, social, and spiritual support, helping patients and families access guidance and resources while preserving dignity and peace of mind.

The Social Worker assesses emotional, psychological, environmental, and cultural needs; develops care plans; provides counseling and crisis intervention; and offers practical resource support aligned with each patient’s plan of care. The role collaborates with patients, families, physicians, nurses, chaplains, and other team members, and provides education about hospice services, advance care planning, grief, and coping strategies. The Social Worker also supports long-term planning and community referrals, monitors and documents psychosocial changes, recommends care-plan updates as appropriate, and upholds ethical standards and professional judgment in end-of-life care.

This is a safety-sensitive position. Employees must meet minimum requirements to be eligible for benefits and, where applicable, state-specific requirements.

Requirements

• Master’s Degree in Social Work (MSW) from a CSWE-accredited program.
• Current licensure as required by the state of employment.
• At least 1 year of experience as a Social Worker in a healthcare or hospice setting.
• Knowledge of the psychosocial dynamics of illness, grief, loss, and end-of-life care.
• Ability to provide empathetic support and maintain boundaries in emotionally intense situations.
• Strong communication skills, cultural sensitivity, and respect for diverse family systems.

Nice To Haves

• 3 to 5 years of experience as a Social Worker in hospice or healthcare.
• Experience supporting terminally ill patients and their families.
• Advanced grief counseling or palliative care training.
• Bilingual skills.

Responsibilities

• Serve as the psychosocial support expert on the interdisciplinary care team.
• Provide assessments and care planning based on patients’ and families’ emotional, psychological, environmental, and cultural needs.
• Deliver counseling, crisis intervention, and practical resource support aligned with each patient’s individualized plan of care.
• Work with patients, families, physicians, nurses, chaplains, and other care team members to support the emotional and social well-being of the patient-family unit.
• Educate families on hospice services, advance care planning, grief, and coping strategies.
• Assist with long-term planning, community referrals, and resource navigation when needed.
• Monitor and document psychosocial changes in the patient or family situation and recommend plan-of-care updates as appropriate.
• Uphold ethical standards and professional judgment in end-of-life care.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program for full-time associates.
• Generous paid time off and 7 paid holidays for full-time associates.
• Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
• Education support and tuition assistance for full-time associates.
• Free continuing education units (CEUs) for full-time associates.
• Company-paid life and long-term disability insurance for full-time associates.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level