Social Worker II - Department of Medicine

The Medical College of Wisconsin • Milwaukee, WI

4d • Onsite

About The Position

To provide clinic-based medical social work consultation services to the LGBTQ+ community of patients receiving their care in the Inclusion Health Clinic at Froedtert Hospital. Medical social work services may include care coordination, benefits access and navigation, health literacy support, health system navigation and advocacy, referral, and community care coordination. To participate as a member of a multidisciplinary care team providing support to members across the LGBTQ+ community.

Requirements

• Knowledge of medical systems, health care setting and LGBTQ+ specific health care needs.
• Understanding of insurance benefits available for patients across social service systems.
• Ability to provide mental health screening and appropriate referral, as well as crisis triage and management.
• Ability to function as an interdisciplinary team member.
• Sociocultural sensitivity.
• Ability to respond to clinical and administrative emergencies.
• Education and/or experience in outpatient interventions in community social service and mental health settings.
• Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.
• Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.
• Master’s Degree in Social Work , Counseling or other Mental Health related field.
• Experience with coordination and care navigation health care systems.
• Certified Social Worker or Advanced Practice Social Worker (State of Wisconsin)

Nice To Haves

• Experience in advocating for the LGBTQ+ community strongly preferred.
• Certification in Motivational Interviewing strongly desired.

Responsibilities

• Responsible for triaging and addressing urgent social service needs of patients receiving care in the Inclusion Health Clinic.
• Assist patients enrolling in, navigating, and understanding health insurance benefits.
• Work collaboratively with clinic providers serving as a consultative content expert addressing acute social service questions.
• Provide social work services (non-case management needs) to individuals seen in the Froedtert Inclusion Health Clinic with a diverse range of socially and medically unique needs.
• Respond to the care navigation questions of patient’s family members and support systems.
• Triage of emergent situations, phone conversations and the ability to negotiate healthcare and social service systems.
• Interface with clinical staff and support social service peers with immediate clinic questions.
• Provide social service referrals and ensure successful linkage to medical and social service resources across the community.
• Deliver health-related education and health literacy development.
• Support the development and implementation of social work workflows across the clinic.
• Implement social work assessment and care plan tools for patients referred for case management interventions.
• Complete documentation requirements for all services provided and participate in clinical supervision/consultation in compliance with all state licensing requirements.
• Serves as a team member on a multidisciplinary medical care team, communicating with team members to ensure comprehensive and quality wrap-around support.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level