Social Worker II - Inpatient & ED

Hennepin Healthcare•Minneapolis, MN

About The Position

We are seeking a Social Worker II to join the Inpatient and ED Care Management team. This full-time role works Monday through Friday, 8:00 AM to 4:30 PM, and includes a holiday rotation. The position provides direct services to clients and families, including social work assessment, interventions and treatment planning, supportive counseling and crisis intervention, care management, discharge and transition planning, advocacy, and support. The social worker identifies resources and services to address unmet needs and provides consultation and in-service education to healthcare professionals on psychosocial aspects of care.

Requirements

Master’s degree in social work or a master’s degree in a related discipline.
Unrestricted license from the Minnesota Board of Social Work at the LGSW, LISW, or LICSW level.
Ability to counsel and instruct patients and families.
Ability to communicate with patients and families under sometimes stressful circumstances.
Ability to recognize and document patient progress.
Ability to work cooperatively with members of a multidisciplinary clinical team.
Ability to interact effectively with people from diverse backgrounds and objectively engage with individuals whose attitudes and behaviors differ from one’s own.
Ability to interpret policies and procedures in an advisory capacity.
Experience with an electronic health record or similar software program.
Effective use of Windows-based applications, including Outlook and Microsoft Office Suite products.
Demonstrable cultural competence across socioeconomic, racial, and other dimensions of diversity.

Responsibilities

Identify patients requiring social work assessment and intervention through high-risk screening and referrals.
Interview clients and conduct biopsychosocial assessments to determine problems and appropriate services or treatment; complete documentation needed for accurate and timely billing.
Develop and carry out intensive long- or short-term service, treatment, and care plans, collaborating with interdisciplinary teams and community and healthcare resources.
Provide supportive counseling and crisis intervention using social work methods under LICSW supervision, if applicable.
Provide preventive and direct social work services, care management, advocacy, and assistance to clients with mental, emotional, or physical disabilities and complex social or financial needs.
Carry a caseload for ongoing services or treatment when applicable, and coordinate care, including discharge and transition planning.
Interpret and explain policies, regulations, and programs to clients and the public.
Refer clients to appropriate community services, assist them in connecting with services, and interpret social and emotional factors for others involved in their treatment.
Make field visits to clients’ homes in departments or areas where trained and asked to do so.
Advocate for patients and families by supporting patient rights, ethical decision-making, and access to protective services; ensure required reporting of vulnerability or suspected abuse and involve appropriate decision-makers in treatment planning.
Document psychosocial assessments, progress notes, telephone calls, care plans, and discharge or transition plans in the electronic medical record.
Provide work direction to social work paraprofessionals, such as Case Management Assistants and MSW interns, in departments or areas where trained and asked to do so.
Run or facilitate support and psychoeducational groups when applicable.
Participate in multidisciplinary or community initiatives to identify needs and address health and human service issues, including housing, employment, financial assistance, and behavioral health.
In the Emergency Department, assist with morgue coverage as needed, potentially including intake and release of decedents, mechanical-lift use and physical transfers, coordinating body viewings, and related calls and care coordination.
Perform other duties as assigned.