Social Worker II - Health Care Benefits Assistance Program (HCBAP)

University of Iowa • Iowa City, IA

20d • Onsite

About The Position

University of Iowa Healthcare, Care Coordination Division, is seeking a Social Worker II for the Health Care Benefits Assistance Program (HCBAP). This position will provide direct social work services including assessing and accessing resources to facilitate movement through the continuum of care to patients and their families, particularly by assisting patients with applications for entitlement and categorical programs. This position participates in and provides the social work perspective to interdisciplinary activities, including assisting in discharge planning with clinical social workers.

Requirements

• A Bachelor’s degree with a major concentration in Social Work is required.
• At least 6 months – 1 year of clinical social work experience
• Excellent written and verbal communication skills
• Related experience in Medicaid/TXIX programs, disability determination, or Social Security disability including identifying and navigating financial resources, including insurance coverage options, changes related to the federal and state health programs, and the disability programs

Nice To Haves

• Master’s degree with a major concentration in Social Work
• Knowledge of the Affordable Care Act and healthcare reform policies
• Social Work experience in a health care setting
• Experience working with community resources
• Experience in a fast paced, high volume work environment
• Care Coordination experience or Case Management skills in a health care setting as part of an interdisciplinary team including experience utilizing an electronic medical record to assist with management of non-adherence, post-care follow-up and referrals to appropriate resources.

Responsibilities

• Conducts daily triaging of program referrals.
• Performs social work financial assessments with patient and/or family involvement.
• Adjusts the plan specific to age- and diagnosis-related issues.
• Helps patient/family identify their financial resources and provides benefit assistance services responsive to identified problems.
• Demonstrates knowledge of entitlement and categorical programs resources for age and diagnosis related issues.
• Communicates with resources and agencies regarding patient status and progress.
• Communicates with and advocates for patient and/or family regarding benefit assistance status and progress.
• Provides information to team members regarding benefit goals and patient status and progress.
• Establishes rapport with patients and/or families.
• Demonstrates respect for all members of the University community in the course of performing duties and in response to administrators, supervisors, coworkers, and customers.
• Adheres to mandatory reporting requirements for cases of suspected child or dependent adult abuse.
• Complies with procedures for other medical/legal situations (e.g., HIV, domestic violence, advance directives, etc.)

Benefits

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level