About The Position

The Social Worker - Case Manager collaborates with physicians, nurses, and multidisciplinary team members to develop a plan of care for each assigned patient from admission through discharge. The role monitors patient progress toward desired outcomes through ongoing assessments and evaluations, responds to patient and family needs by coordinating the efforts of other team members, and identifies and resolves barriers to effective care. This is not a nursing position. The ideal candidate has one year of hospital case management or social work experience. The role requires Monday-through-Friday availability from 8 a.m. to 5 p.m. for six to eight weeks of orientation. A Florida Licensed Clinical Social Worker credential is preferred, and is required in specified areas: Dialysis, Transplant, Cystic Fibrosis, and mental status exams in the Emergency Department.

Requirements

  • Master’s degree in Social Work.
  • One year of experience.
  • Critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships.
  • Ability to lead others and take appropriate action when required.
  • A listed BLS credential or certification from the American Heart Association, Red Cross, or the Grace employee grace period for the essential credential.
  • Availability to work Monday through Friday, 8 a.m. to 5 p.m., for six to eight weeks of orientation.

Nice To Haves

  • One year of hospital case manager or social work experience.
  • Florida Licensed Clinical Social Worker license, preferred.

Responsibilities

  • Organizes and facilitates care conferences with patients, families, representatives, and other care team members.
  • Helps patients and families navigate the healthcare system, including post-acute choices and insurance plans, to coordinate care.
  • Participates in discharge planning, including coordinating patient transfers to other facilities and community services.
  • Collaborates with governmental agencies, including DCF, APS, CMS, and KePro, to ensure safe post-acute care.
  • Collaborates with the interdisciplinary team and consults with nursing staff to regularly evaluate patients’ current and ongoing needs.
  • Assesses and initiates crisis interventions and Baker Act procedures when necessary.
  • Develops plans of care with physicians, nurses, and multidisciplinary team members from admission through discharge.
  • Monitors patient care through assessments and evaluations to assess progress toward desired outcomes.
  • Coordinates team efforts in response to patient and family needs and identifies and resolves barriers to effective patient care.
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