Social Worker Assistant: Community Health
About The Position
The Social Worker Assistant provides administrative support, programmatic assistance and patient navigation for patients, the Center for Healthy Living staff, and partner agencies. Support includes patient screening, conducting intake interviews, appointment scheduling, case management and overall coordination of the patient care plan. Coordinates with clients/patients to ensure they are following up on recommendations by Center for Healthy Living staff and assists with obtaining essential services. Contacts appropriate community resources to meet clients’ needs. Maintains regular contact with clients, facilitating communication between the client, family and Center staff. Ensures information on plan of care is provided to all care providers with patient consent. Depending on department needs, may require commuting between multiple sites/ locations in the community. Performs administrative support duties which include clerical duties and answering telephone calls from referral services, the public, and community agencies. Projects an image of professionalism in communication, appearance, and conduct. Maintains confidentiality. Acts as Hoag Ambassador to patients, visitors, staff, physicians, vendors, and the community. Performs other duties as assigned.
Requirements
- Provides administrative support
- Programmatic assistance
- Patient navigation
- Patient screening
- Conducting intake interviews
- Appointment scheduling
- Case management
- Coordination of the patient care plan
- Ensuring clients/patients follow up on recommendations
- Assisting with obtaining essential services
- Contacting appropriate community resources
- Maintaining regular contact with clients
- Facilitating communication between client, family and Center staff
- Ensuring information on plan of care is provided to all care providers with patient consent
- Commuting between multiple sites/locations in the community (depending on department needs)
- Performing administrative support duties
- Performing clerical duties
- Answering telephone calls from referral services, the public, and community agencies
- Projecting an image of professionalism in communication, appearance, and conduct
- Maintaining confidentiality
- Acting as Hoag Ambassador
Responsibilities
- Provides administrative support, programmatic assistance and patient navigation for patients, the Center for Healthy Living staff, and partner agencies.
- Conducts patient screening and intake interviews.
- Schedules appointments.
- Performs case management and overall coordination of the patient care plan.
- Ensures clients/patients follow up on recommendations and assists with obtaining essential services.
- Contacts appropriate community resources to meet clients’ needs.
- Maintains regular contact with clients, facilitating communication between the client, family and Center staff.
- Ensures information on plan of care is provided to all care providers with patient consent.
- Performs administrative support duties including clerical duties and answering telephone calls.
- Projects an image of professionalism in communication, appearance, and conduct.
- Maintains confidentiality.
- Acts as Hoag Ambassador to patients, visitors, staff, physicians, vendors, and the community.
- Performs other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
