Social Work Supervisor (Family In-Home Services)

County of Mecklenburg, NC•Charlotte, NC

1d•Onsite

About The Position

The Youth and Family Services Division (YFS) of the Department of Social Services (DSS) provides a variety of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety, and well-being are at risk. The mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

Requirements

Minimum of five years of social services or human services experience.
Bachelor's degree in Human Services, Health or related field.
Requires a valid North Carolina or South Carolina Driver's License.
Requires County Driving Privileges.
Proficient in various computer applications including Microsoft Office Suite.

Nice To Haves

Master's degree in Social Work preferred.
Two years’ work experience in CPS Investigations preferred.
Three years’ work experience in Family In- Home services preferred.
One year of investigative supervision preferred.

Responsibilities

Provide direct supervision and support to a team of Child Welfare Specialist IIs who provide in-home intervention to families where abuse, neglect, and/or dependency was substantiated, or the family was determined to need services to prevent children from being taken into custody, reduce risk, and alleviate wellbeing concerns.
Provides direct supervision, training, support, and review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services.
Compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases.
Provides feedback to staff to enhance their capabilities to perform efficiently.
Supervise, train and evaluate the performance of technical and para-professional staff.
Consult with teams and staff on individual case assignments.
Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines.
Reviews information with teams or staff members to provide guidance and direction in the delivery of services.
Establish performance objectives, conducts periodic reviews and monitors progress.
Monitor budget activities and adjusts expenditures and makes recommendations as appropriate.
Review and audits staff cases and workloads to prioritize duties and referrals for new cases.
Complete monthly and quarterly program reports.
Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high-level decision.
Communicate with and visit other public and private welfare agencies, hospitals and other institutions to exchange information and develop resources.
Seek additional sources to increase funding and expand services.
Review and analyze activity reports and statistics for continuous awareness of program operation.
May be required to staff shelters in the event of a disaster.