Social Work Supervisor

Guilford County • 1203 Maple Street Greensboro, NC

14h • Onsite

About The Position

Work in this classification involves providing supervision to a staff of social workers who provide direct and indirect services to clients. Work supervised will generally include protective services work within a Social Services program, but may also include the supervision of other highly sensitive or specialized areas. Employees are responsible for guiding and coordinating the activities of a group of predominately Social Worker III-level staff who are engaged in social work, casework, and community services. Work involves the assignment of sensitive cases to workers for investigation, diagnosis, treatment, or referral in such areas alleged abuse, neglect or dependence, or exploitation and which require the response to complaints within specific time frames; employees review and consult on cases to ensure quality of services and compliance with regulations; and training and supervise workers through individual conferences and departmental staff meetings. The Social Work Supervisor's responsibilities may range from a single sub-unit in an agency to multiple service programs. Employees may provide input to higher level management on administrative, personnel, and budget issues. Employees report to a higher level supervisor or administrator.

Requirements

• BSW from an accredited school of social work and one year of professional social work or counseling experience
• Master's degree in a counseling field and one year professional social work or counseling experience
• Bachelor’s degree in a human service field or related curriculum and two years professional social work or counseling experience
• Bachelor’s degree from an accredited college/university and two years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization
• Must have possession of an appropriate driver's license issued by the State of North Carolina
• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions
• Knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques, and practices and their application to specific casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment and of governmental and private organizations and community resources.
• Considerable knowledge of the laws, regulations and policies that govern social work programs.
• Ability to supervise, training, or orient lower-level social workers, students, interns, or other staff.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.

Nice To Haves

• North Carolina Social Services experience

Responsibilities

• Reviewing program objectives, client needs, and service delivery concerns with staff and formulating specific goals and objectives for the assigned program area.
• Assigning cases to staff and maintaining workload balance.
• Making changes in work procedures to meet program demands and presenting recommendations to management on issues that impact programmatic goals, objectives and policies.
• Minimally involved in the development, justification, or allocation of funds. May manage a small unit budget and monitor staff and administrative expenditures.
• Providing on-the-job training for staff and making arrangements for staff to receive approved training.
• Ensuring that policies, rules and regulations are followed.
• Explaining and implementing changes when necessary.
• Monitoring the work of subordinate staff through individual case reviews, progress and transaction reports, updates, conferences and informal discussions; assuring compliance with operational standards and established policies.
• Discussing problems with staff; making recommendations regarding disciplinary action and conducting disciplinary conferences, all subject to approval and review by an upper level supervisor.
• Participating in the interview and selection process and making recommendations to higher level management on hiring decisions.
• Providing input on discussions concerning promotions and salary adjustments for individuals supervised.
• Participating in subordinate's performance evaluations and approving leave requests.
• Developing new approaches or procedures to meet program objectives when methodology, guidelines, and shifting program emphasis change.
• Supervising staff responsible for the delivery of basic social work services to clients and their families who have social, economic, emotional or mental problems.
• Supervising approximately five to twelve professional and paraprofessional employees.

Benefits

• Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation.
• A work environment that is free from discrimination of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level