Social Work Supervisor (Licensed)
About The Position
The Social Work Supervisor oversees clinical service delivery across HBCI and CFTSS programs, ensuring high-quality, trauma-informed care for children, youth, and families. HBCI delivers short-term, intensive crisis intervention to prevent hospitalization, while CFTSS provides ongoing, community-based supports to promote stability and functioning. The Supervisor is responsible for ensuring program quality, staff performance, and the integration of services across settings. This role provides clinical, administrative, and programmatic leadership across both the HBCI and CFTSS service lines, ensuring high-quality, trauma-informed, and evidence-based service delivery while supporting staff performance, documentation compliance, and community integration. The Supervisor maintains a dual-role function that establishes distinct expectations across HBCI and CFTSS, ensuring accountability for Staten Island–based crisis program oversight (HBCI) and citywide service delivery, group implementation, and community partnerships (CFTSS). The Supervisor may provide case coverage for short periods in both programs due to staffing needs such as Interventionist time off. Licensed Mental Health Professionals (LMHPs) are expected to be licensed by the New York State Education Department and operate within the practitioner’s scope of practice as defined in NYS law. These include, but are not limited to: Licensed Psychologists, Licensed Clinical/Masters Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors, or Licensed Creative Arts Therapists.
Requirements
- Licensure (LMSW, LCSW, LMHC, LMFT, LCAT) in a Behavioral Health or related field
- A minimum of three years of related experience.
- Clinical knowledge of mental illness, serious emotional disturbance and substance use disorders.
- Must be able to read paper and electronic documents and perform significant data entry into various computer programs.
Responsibilities
- Provide regular individual and group supervision to clinical staff across HBCI and CFTSS
- Offer clinical guidance on complex cases, crisis interventions, and family engagement strategies
- Conduct case consultations and case conferences to ensure quality care
- Evaluate staff performance and provide ongoing coaching and professional development
- Support onboarding and training of new staff, including model fidelity and best practices
- Review and approve clinical documentation to ensure accuracy, timeliness, and regulatory compliance
- Ensure adherence to OMH, DOHMH, OCFS, and Medicaid (CFTSS) standards
- Monitor documentation quality and implement corrective actions as needed
- Utilize electronic health record systems (e.g., myAvatar) to maintain compliance
- Complete all reporting documentation as required by DOHMH, OMH and JBFCS.
- Provide day-to-day supervision of HBCI staff and program operations
- Ensure fidelity to the HBCI model and crisis stabilization framework
- Lead team meetings and clinical case reviews
- Provide coverage support when needed due to staff absence
- Participate in after-hours on-call support for crisis response
- Develop and facilitate therapeutic and skills-based groups for youth and/or caregivers
- Oversee group curriculum development and implementation pathways
- Identify service gaps and build group-based programming aligned with community needs
- Ensure staff are trained and supported in delivering CFTSS services (e.g., CPST, PSR, Family Peer Support)
- Serve as a liaison to schools, providers, and community-based organizations
- Build and maintain relationships with referral sources and service partners
- Develop pathways for referrals and program collaboration, particularly for CFTSS group expansion
- Represent the program in cross-system meetings and stakeholder forums
- Monitor service delivery outcomes and identify opportunities for program improvement
- Support implementation of evidence-based and trauma-informed practices
- Contribute to program expansion, innovation, and integration across service lines
- Assist with audits, reporting, and continuous quality improvement initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
