Social Work Supervisor III

Cumberland County • 1225 Ramsey Street Fayetteville, NC

1d • Onsite

About The Position

This position is located in the Adult Services Section of the Social Work Services Division. The primary purpose of this position is to provide personnel and programmatic supervision of the Adult Protective Services unit. Protective Services are legally mandated for elderly and disabled adults who are believed to have been abused, neglected and/or exploited; unable to obtain essential services; and are without able, willing, or responsible persons to assist them in obtaining essential services. By statute, county departments of social services must provide these protective services 24 hours per day, seven days per week. Supervisory duties include case assignment, coordination of workflow, case review and consultation, staff training, resolving problems and ensuring quality services are provided to the community. To be effective, the candidate must have a considerable knowledge of applicable laws, regulations and policies, as well as a thorough knowledge of social work principles, techniques, and practices. Regular work hours are from 8:00 AM to 5:00 PM, Monday through Friday; however, flexible hours may be necessary to meet the needs of the agency. The supervisor in this position will provide consultation and direction after hours and on weekends to the DSS on-call social work staff with regard to adult services as necessary.

Requirements

• Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
• Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community problems.
• Considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory.
• Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program.
• General knowledge of the methods and principles of casework supervision and training.
• In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis.
• Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client's problems.
• Ability to supervise, train, or instruct lower-level social workers, students, or interns in the program.
• Ability to establish and effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.
• Good verbal, listening and written communication skills are essential to the position.
• The ability to comprehend, interpret, and to carry out the practical application of the guardianship statute (35A) is required.
• Ability to effectively articulate issues related to guardianship; collaboration with state consultant(s), facility staff, medical cohorts, the ward/ family and other community groups/organizations is required.
• Ability to comprehend and to carry out the policies and procedures of a governmental agency.
• Must have a valid North Carolina Drivers License.
• Must be able to operate motor vehicles for Cumberland County.
• Must be able to submit to and pass a drug test.
• Must be able to pass a law enforcement background check.
• Must adhere to a strict dress code policy, including specific guidelines related to tattoos and body piercing.

Nice To Haves

• APS work experience.

Responsibilities

• Provide personnel and programmatic supervision of the Adult Protective Services unit.
• Coordinate workflow.
• Conduct case review and consultation.
• Provide staff training.
• Resolve problems and ensure quality services are provided to the community.
• Provide consultation and direction after hours and on weekends to the DSS on-call social work staff with regard to adult services as necessary.

Benefits

• College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level