Social Work Supervisor – Child Welfare

Butte CountyOroville, CA
Hybrid

About The Position

This classification is scheduled to receive a 5% COLA effective July 2027. This recruitment is to fill current and future vacancies in the Child Welfare Division. These positions may require occasional non-standard work hours on weekends, holidays and before/after normal scheduled work hours. New employees generally start at the beginning of the salary range. The salary range has 7 steps with employees typically starting at step 1 and moving to step 2 upon the completion of a successful one-year probationary period. Each year thereafter, upon completion of successful performance, employees move to subsequent next step. Each step represents a 5% increase. Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. " See Resume " is not an acceptable response for any supplemental question. FLSA: Non-Exempt DEFINITION Under general supervision, supervises Social Services Associates and Social Workers who carry a select and difficult caseload in Child Welfare, including Child Protective Services. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Program Manager or designee. Exercises direct supervision over Social Services Associates and Social Workers. CLASS CHARACTERISTICS This is the supervisory level in the Department of Employment & Social Services (DESS) Social Worker classification; typical duties may include: Supervise staff and program activities, provide Staff Development, perform Quality Assurance duties in accordance with ethical and legal standards.

Requirements

  • Master’s Degree in Social Work or Behavioral Sciences; and Three (3) years of work experience performing increasingly responsible social work duties; OR Bachelor's Degree in Social Work or Behavioral Sciences; and Five (5) years of work experience performing increasingly responsible social work duties.
  • Must possess a valid US driver’s license upon date of application.
  • Must obtain California driver’s license following hire date per California DMV regulations.
  • Knowledge of: County, State and Federal laws, statutes, rules, ordinances, codes and regulations.
  • Knowledge of: County and Department policies and procedures, and professional rules of conduct.
  • Knowledge of: Principles, practices, and trends in public administration, supervision and training.
  • Knowledge of: Professional counseling and social work methods, practices and procedures.
  • Knowledge of: Case management methods, practices and procedures for assigned client population.
  • Knowledge of: Local community resources and various community services programs.
  • Knowledge of: Underlying social, economic, political and physical factors facing client groups, and strategies to resolve core issues.
  • Knowledge of: Crisis intervention techniques, and mediation/conciliation methods and procedures.
  • Ability to: Lead, supervise staff, prioritize multiple tasks, and delegate tasks and authority.
  • Ability to: Assess and prioritize multiple tasks, projects and demands.
  • Ability to: Understand, interpret and apply relevant statutes, ordinances, codes and regulations.
  • Ability to: Evaluate and interpret case management results, and performance expectations.
  • Ability to: Analyze problems, identify solutions, recommend and implement methods, procedures and techniques for resolution of issues.
  • Ability to: Perform complex casework services, and counseling, motivating, and educating clients.
  • Ability to: Interact with people of different social, economic, and ethnic backgrounds.
  • Ability to: Identify and coordinate multiple community resources to serve client needs.
  • Ability to: Assess, review, update and maintain files, reports and documentation.
  • Ability to: Establish and maintain effective working relations with co-workers, other County employees and representatives from other city, county, state and Federal agencies.
  • Ability to: Operate a personal computer utilizing a variety of business software.

Nice To Haves

  • Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.

Responsibilities

  • Guides, supervises and schedules staff; prioritizes and assigns cases and projects; develops staff skills and conducts performance evaluations; develops and implements corrective action plans as needed; identifies training needs and provides training for staff.
  • Provides coaching, counseling and guidance on professional responsibilities and technical skills.
  • Meets regularly with staff to offer support and guidance; analyzes and evaluates issues and proposals, develops recommendations, and directs the implementation of solutions.
  • Reviews cases; facilitates and guides development of assessment and treatment plans; reviews and critiques progress notes and case plans; performs ongoing risk management assessment of cases and staff.
  • Leads and manages unit meetings to review client caseload, services, concerns and recommendations; assures that appropriate services are provided; assures effective communications between staff and programs.
  • Performs a wide range of general administrative duties; reviews and approves expenditures, reports, documentation and time studies.
  • Coordinates Immediate Response/Emergency Response (IR/ER) interventions, assisting individuals in crisis situations; acts as client advocate; may provide court testimony as agency representative witness.
  • Assists staff in accessing private and public services and resources.
  • Reviews individual case plans; teaches socialization and coping skills, and promotes independent behavior; monitors and follows-up periodically to reassess client status.
  • Participates on interview panels and make hiring recommendations.
  • Reviews and assures the accuracy of staff’s client files and other documents to ensure compliance with internal policies, procedures, and compliance with Federal Case Review requirements.
  • May conduct field interviews as part of the review process; compiles and synthesizes data for summary reports.
  • Coordinates and participates in the preparation for and response to Federal, State, and internal reviews of system performance and quality and data collection and reports.
  • Participate in the development and implementation of counseling and guidance programs for at-risk and target groups.
  • Recognizes cultural and linguistic differences of client populations; provides service delivery to appropriate public, private and community services and resources; provides language interpretation services as needed.
  • Supports the relationship between Butte County and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and other employees.
  • Develops, monitors, manages and provides technical training for DESS staff, community groups, and other agencies utilizing appropriate training, performance consulting techniques, adult learning concepts and facilitation skills; assures the effectiveness of training programs to achieve department strategies, regulatory requirements , and continuous improvement goals.
  • Adheres to the standards of the Privacy Act of 1974, U.S.C. § 552A} as amended; maintains and enforces all aspects of confidentiality of client information.
  • Performs related duties as assigned.

Benefits

  • 5% COLA effective July 2027
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