Social Work Program Administrator I

Franklin County • Louisburg, NC

4d • Onsite

About The Position

Franklin County is seeking a dedicated and visionary Social Work Program Administrator I to help lead meaningful change in our community. In this role, you will have the opportunity to shape services that empower individuals and families, strengthen partnerships, and elevate the impact of our social work programs. If you’re passionate about improving lives, committed to equity, and ready to guide a team with purpose and compassion, we invite you to bring your expertise and heart to Franklin County. The Franklin County Department of Social Services protects children and vulnerable adults from abuse or neglect, strengthens and preserves families, and promotes economic stability while encouraging personal responsibility. The department is divided into two divisions and provides economic, child welfare, adult and child support services. Franklin County Department of Social Services strives to prevent future abuse or neglect and to prevent unnecessary removal of children or vulnerable adults from their families; to achieve permanency for children or vulnerable adults who can no longer live safely at home with their families through adoption, kinship care, guardianship, or other appropriate means; and to promote and support self-sufficiency and a high level of functioning for the families of Franklin County. This position is responsible for directing the programs within the Child Welfare & Adult and Family Services Division and managing general agency duties and grants. This includes program planning and evaluation for adult and children's services, developing and managing the budget for the division, and acting on management and human resources matters in the Director's absence. The Child Welfare & Adult and Family Services division is comprised of the following service areas: child protective services, foster care and adoptions, Links (independent living services for youth), adult protective services, adult in home and placement services, guardianship, adult care home monitoring, and foster home licensing and training. This position includes planning, implementation, evaluation and monitoring of all activities and overseeing all professional social work services within the agency. Franklin County DSS strives to be a leader in the field in providing effective and meaningful services to children, adults and families and this position is responsible for developing a program to meet this goal. The Program Administrator represents the agency and social work programs on multiple local and state committees and works to prioritize the needs of the community and local agencies in the provision of services. Work is performed independently and under the Director's supervision. This person may also act on behalf of the Director in his or her absence.

Requirements

• Master's degree from an accredited school of social work and four years of social work or counseling experience, two of which were supervisory; or bachelor's degree in social work and five years of social work or counseling experience, two of which were supervisory; or bachelor's degree in human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were supervisory; or an equivalent combination of training and experience.
• Thorough knowledge of methods and principles of casework supervision and training.
• Thorough knowledge of social work principles, techniques, and practices and applications to casework and community problems.
• Considerable knowledge of the laws, regulations, and policies which govern social services programs.
• Considerable knowledge of the principles and techniques of public administration, including personnel administration, budgeting and office management.
• Skill in directing a staff of staff of social workers and supervisors and related professionals and student engaged in a variety of services.
• Strong visual acuity will be required to perform most duties required by this position.
• Intense mental concentration is required for the day-to-day operation of the Division programs.
• Intense mental concentration will be required for planning, developing, and implementing the wide array of programs operated by the Division.
• Intense mental concentration will be needed to assure that supervisory staff is complying with all applicable federal and state laws and rules that govern the programs operated by the Division.
• Strong manipulative skills are needed for the operation of equipment that will be used by the position, particularly the computer equipment.

Nice To Haves

• Federal laws and regulations; N.C General Statutes and APA rules; numerous policy manuals issued by several Divisions of the NC DHHS; Fiscal Manual issued by NC DHHS; Personnel manual; FLSA; ADA; EEO; OSHA; and more.

Responsibilities

• Evaluates information provided from supervisory staff to develop justification to the director regarding utilization of staff assignments, job functions, and policies to maximize quality of services and efficiency.
• Develops and oversees short and long term plans for services with a focus on the Child Welfare and Adult and Family Services Division based on local, state, and federal policies as well as the current models for best practice.
• Coordinates delivery of services with the Economic Services Program Administrator to ensure appropriate allocation of resources.
• Consults with supervisory staff to recognize and address organizational and work flow problems in conjunction with the Director regarding reallocation of staff resources when warranted.
• Develops plans for organizational shifts in response to changes in local, state and federal policies.
• Works with the Staff Development Coordinator to oversee grant funding for the agency.
• Gathers and analyzes information obtained from supervisory staff and local and state reports to develop detailed budget recommendations to the Director for approval.
• Involves work with the Director in the presentation of this information to local government.
• Monitors line item expenditures to ensure that funds are utilized appropriately and regularly analyzes and identifies funding opportunities.
• Responsible for contract monitoring for the Child Welfare and Adult and Family Services Division.
• Assesses agency training needs and develops plans to ensure that all staff (i.e. supervisors, social work staff, and administrative staff) has access to appropriate training opportunities.
• Develops in house training opportunities utilizing existing staff and outside experts.
• Develops and oversees an orientation program to adequately prepare staff for job duties and consults with supervisors to strengthen leadership and management skills.
• Collaborates with local agencies and federal and state partners in the development of agency and state policies to ensure that all work is provided in compliance with these standards/requirements.
• Plans for policy changes by developing procedures to ensure that social work and supervisory staff are adequately prepared.
• Actively participates in committees on state and local level where policies and reviewed and revised.
• Works with Director, and other supervisory staff to develop and oversee agency administrative and operational standards.
• Meets regularly with agency supervisory staff as well as local and state agencies to review agency standards regarding policy implementation to ensure quality measures are met.
• Analyzes relevant reporting tools (e.g. state reports, data warehouse, etc) and utilizes data collected to track progress toward organizational goals and state and federal mandates.
• Collaborates with Director and Supervisors to evaluate program effectiveness.
• Develops plans for new programs and initiates changes required for program improvement.
• Develops and monitors an evaluation process for administrative, social work and supervisory staff.
• Consults with supervisors when performance issues arise to develop plans for correction and approve disciplinary actions when warranted.
• Makes recommendations to the agency director and disciplines staff in the absence of the Director with Director's designation.
• Directs the recruitment, selection and evaluation of professional social work staff, supervisors, and administrative personnel.
• Makes recommendations to the Director who has the final authority on hiring and dismissal of employees.
• Has authority when designated to act for the Director in personnel and management team matters in the Director's absence.
• Has all delegated responsibilities of Director in Director's absence as appointed.

Benefits

• medical and dental insurance
• elective supplemental insurance options such as short-term disability, vision, and voluntary term life
• local government retirement
• 401(k) with a 4% employer contribution (no employee match required)
• generous paid leave that includes 13 county-observed paid holidays per year
• an employee wellness program inclusive of a county sponsored gym and an employee assistant program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior