Social Work Case Aide

State of Connecticut•Norwalk, CT

7d•Onsite

About The Position

The State of Connecticut, Department of Children and Families (DCF) is recruiting for a full-time, Social Work Case Aide vacancy located in Norwalk, CT. This role involves paraprofessional case management and client services activities to support and augment professional services provided to agency clients by agency social work staff. DCF's central focus is working together with families and communities to improve child safety, ensure more children have permanent families, and advance the overall well-being of children. DCF protects children who are being abused or neglected, strengthens families through support and advocacy, and builds on existing family and community strengths to help children facing emotional and behavioral challenges, including those committed by the juvenile justice system.

Requirements

Current State of CT employee with at least six (6) months of full-time service or full-time equivalent service.
Possess and retain a valid Motor Vehicle Operator's License.
Ability to travel.
Two (2) years of experience providing social and/or human services to children, youth or families or performing basic technical or complex clerical duties in social or human services.
Ability to prepare clear and concise reports of client contacts.
Ability to observe, record and report significant aspects of client contacts.

Nice To Haves

Experience in assisting with or providing services to children and families in community settings such as schools, shelters, hospitals, or family centers.
Experience and knowledge with supporting family visits, community resources, or client appointments.
Experience with both written and verbal communications.
May be required to speak a foreign language.

Responsibilities

Transports children and/or clients to and from supervised visits, medical and other service appointments and court appointments.
Supervises family visitation sessions in office and/or home settings.
Observes interaction of parent(s) and child during visits and takes notes regarding interaction of family for review by Social Worker and inclusion into case file.
Prepares reports regarding client contacts.
Accompanies Social Worker on emergency and other field visits especially in cases where an interpreter is needed.
Supervises children in regional office during emergency procedures.
Obtains medical, social and other records to assist professional staff in developing family history.
Makes collateral contacts to community agencies such as schools, doctors, police and social service agencies to obtain necessary information.
Picks up and delivers cars for servicing.
Assists clients in completing forms relating to assistance or service requests.
May perform clerical activity such as typing narratives, filing and obtaining case files and copying and arranging various documents, referral information and other written material.
May shop for clients for food, clothing and household items.
May act as an interpreter for staff in cases involving non-English speaking clients or individuals.
May testify in court regarding information directly observed in client contacts.