Social Services Worker

THE SALVATION ARMY•Stuart, FL

2d•Onsite

About The Position

This position is responsible for providing social service assistance to eligible clients in various areas such as food, lodging, clothing, furniture, and financial assistance. The role involves interviewing clients to determine their needs and eligibility for services, preparing accurate client records, and referring clients to appropriate community agencies while maintaining effective working relationships. The Social Services Worker must also ensure compliance with program policies and procedures.

Requirements

High school diploma or G.E.D.
Two years experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Effective English reading, writing, communication, and basic math skills.
Proficient in data entry, recordkeeping, filing, and the use of standard office equipment and computer systems.
Valid FL drivers license

Responsibilities

Provides direct client services, including screening eligibility, conducting intake interviews, assisting with applications, and coordinating food, clothing, furniture, rent, utility, and emergency assistance.
Manages food pantry operations, including distributing food, receiving and stocking donations, maintaining inventory records, processing daily bread donations, and ensuring the pantry and waiting areas remain clean and organized.
Maintains client records and reporting, including preparing and filing case documentation, tracking services provided, entering data into HMIS, maintaining Excel reports, compiling monthly statistics, and safeguarding client confidentiality.
Supports community outreach and client assistance, including answering inquiries, providing referrals, coordinating with partner agencies, assisting the public, and transporting donated food and produce as needed.