Social Services Worker & Secretary I (8570)

The Salvation Army • Woodbridge, VA

8d • Onsite

About The Position

Under the general supervision of the Service Center Manager I, the Social Service Worker/Secretary I provides social service assistance to eligible clients in the areas of food, lodging, clothing, furniture, and financial assistance. This role involves interviewing clients to determine need and eligibility, preparing accurate client records, referring clients to community agencies, and ensuring compliance with program policies and procedures.

Requirements

• High school diploma or G.E.D.
• Three years’ experience working in a social or public service environment with experience assisting the public, OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Valid Driver’s License and must meet TSA MVR Requirements.

Responsibilities

• Greets and interviews clients requesting assistance to determine client’s eligibility for assistance based on the program guidelines and restrictions.
• Records clients’ disposition and other pertinent information such as income, expenses, family and work history.
• Assists clients in completing applications for assistance.
• Photocopies documents that identify and confirm the client’s identity, payroll statements, and utility bills, etc.
• Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients.
• Directs clients to a food pantry or distribution center for assistance.
• Provides clients with food from the pantry.
• Receives and stocks items donated for the pantry.
• Maintains an itemized account of pantry disbursements and inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED