Social Services Worker I - English and Spanish Bilingual

County of Tulare • Visalia, CA

22h • Onsite

About The Position

This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancies are with the Health and Human Services Agency located in Visalia. The anticipated life of the list is six months. This recruitment is for both English and Spanish bilingual positions. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.

Requirements

• Equivalent to completion of two (2) years of college level study in the behavioral or social sciences or a closely related field.
• Directly related program specific experience may be substituted on a ratio of one (1) year specific experience equivalent to one (1) year of education.
• Basic social service principles and practices.
• Counseling methods and techniques.
• Interviewing methods and techniques.
• Basic math including addition, subtraction, multiplication, and division.
• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Interview and counsel clients to obtain information and assist with problem solving.
• Research and define problems, collect information, organize and analyze material, draw valid conclusions and formulate recommendations.
• Negotiate with clients, establish goals and objectives and come to an agreement on a plan of action for resolving their problems.
• Manage a caseload.
• Read, interpret and apply laws, rules, regulations, policies and procedures.
• Write clear, concise and grammatically correct case narratives, reports, records and correspondence.
• Follow verbal and written instructions and seek guidance when appropriate.
• Retain and recall information.
• Adjust to changes in workload, coordinate work with others and work under stress of meeting deadlines.
• Organize work in a step-by-step order.
• Establish rapport and maintain effective working relationships with others.
• Use patience, tact and courtesy in dealing with people under various circumstances and under emotional stress.
• Keep systematic and accurate records.
• Maintain confidentiality of all information and materials.
• Work under stressful situations.
• Possession of, or ability to obtain, an appropriate, valid California driver's license.

Nice To Haves

• Speak, read and write Spanish, Hmong or other client language.
• Plan, organize and make effective presentations.

Responsibilities

• Manage a case load which includes cases of moderate difficulty involving basic types of social service problems.
• Interview clients to ascertain the nature of their problems, determine social service needs, develop service plans, and carry out basic social service treatment plans.
• Assist applicants and recipients in utilizing available resources for their needs.
• Interpret policies, rules and regulations of the department to clients and others.
• Make home calls in connection with case work assignments.

Benefits

• Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour.
• This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree