Social Services Supervisor - HCBS

Benton CountyMn 56329, MN
Hybrid

About The Position

EXCITING CAREER OPPORTUNITY! NOW HIRING: SOCIAL SERVICES SUPERVISOR - HCBS Join Benton County’s Human Services leadership team and help guide, strengthen, and make a meaningful impact in HCBS services for our community. Benton County is seeking a strong and collaborative leader for a full-time, non-union Social Services Supervisor – HCBS position within the Human Services Department’s HCBS Unit. This role provides direct supervision, operational leadership, and program oversight to support effective and person-centered HCBS service delivery. The 2026 desired hiring wage range for this position is $41.35 – $44.42 per hour, depending on qualifications and experience. This position also offers career progression potential up to $56.72 per hour. Coordinate, oversee, and administer the delivery of social services to the assigned unit. Responsible for providing supervision of professional and support staff. Consult with workers on critical decisions that affect health and safety or have significant financial implications. Develop services and policies, submit accurate and timely reports, and administer grant proposals/budgets.

Requirements

  • Bachelor's degree in social work, psychology, sociology, or a related field
  • Four (4) years' relevant work experience
  • Must successfully complete a background check
  • Must possess a valid driver's license and be able to drive in the state of Minnesota
  • Obtain and maintain certifications and licensures
  • Knowledge of the principles, techniques, and practices of social work and social work supervision.
  • Knowledge of Federal and State laws and regulations relating to human services programs.
  • Familiarity with Benton County community agencies and resources.
  • Knowledge of program administration, personnel administration, management techniques, and organizational development.
  • Ability to communicate effectively, orally and in writing, and have strong positive public relations skills.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to apply professional/managerial principles and judgment within overall goals established by senior management.
  • Ability to perform varied work involving many complex and significant variables, requiring analytical ability and inductive thinking in adapting policies, procedures, and methods to fit unusual and complex situations.
  • Ability to maintain communication with persons of influence involving considerable tact, discretion, and persuasion to negotiate important agreements or elicit desired behaviors.
  • Ability to travel within your daily work assignment.
  • Ability to work extended, evening, and weekend hours as needed.
  • Ability to travel within Minnesota, including extended overnight stays.
  • Must comply with organizational and departmental policies.
  • Performs physical/mental demands of the work environment requirements for this position.
  • Attendance during regularly scheduled work hours, and outside regular hours, as necessary.
  • Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers.
  • Must comply with data practices policies and standards related to private data. Access to private data is limited strictly to what is necessary to perform assigned job duties. While accessing such data, the employee must take reasonable measures to prevent unauthorized access by individuals without a work-related need. Once the work-related purpose has been met, private data must be properly secured and stored in accordance with county policies and Minnesota Statutes.

Nice To Haves

  • Two (2) years of supervisory and/or leadership experience.
  • Mental Health Professional License.

Responsibilities

  • Provide direct supervision of unit staff.
  • Assign work and organize unit caseload.
  • Evaluate performance and prepare performance improvement plans.
  • Consult on disciplinary issues.
  • Participate in employee recruitment, hiring, training, and retention activities.
  • Ensure compliance with the County Personnel Policies, Collective Bargaining Agreements, and federal, state, and local regulations.
  • Prepare, maintain, monitor, and audit compliance with provider contracts.
  • Manage the development, monitoring, and implementation of the unit budget.
  • Develop unit policies and procedures and assist with the development of department policies and procedures.
  • Respond to client concerns and complaints and manage resolution.
  • Develop grant applications and monitor grant programs.
  • Maintain records and files and prepare reports.
  • Attend training as needed.
  • Serve as a Benton County representative on various committees, associations, interagency collaboratives, and liaison to community groups.
  • Serve as a member of the Human Services Management Team.
  • Perform other duties as assigned or apparent.
  • Provide supervision of the HCBS Unit.
  • Develop community-based service providers and execute agreements.
  • Provide oversight of the Guardianship consultation team to ensure appropriate decisions are made.
  • Manage the Waiver Review Team to ensure funds are used in a fiscally responsible manner.
  • Participate in the Emergency Preparedness Team - Congregate Care, attending training and exercises.
  • Manage the Child Protection Screening Teams and make final screening decisions.
  • Manage and support Child Protection Investigators and Family Assessment workers in determining investigative and assessment procedures.
  • Assist staff in making out-of-home placement decisions in collaboration with county attorneys and law enforcement.
  • Manage a team of Case Managers providing case supervision regarding safety, case planning, court recommendations, and placement/permanency decisions.
  • Manage the Parent Support Outreach Program.
  • Manage the Adoption Program, providing supervision and guidance in making adoption decisions and signing legal adoption documents.
  • Ensure adherence to DHS requirements, audits, and PIPs.
  • Attend required community meetings for the Stearns Benton Child Protection team and Child Advocacy Center Administrative team.
  • Provide supervision to the Mental Health unit.
  • Program areas include Adult Mental Health, Children’s Mental Health, Homeless Outreach, Truancy, CAMHI Coordinator, and Mental Health Co-Responder.
  • Manage Civil Commitment Screening Teams and make final screening decisions.
  • Manage the Mental Health Placement Screening Teams and make final screening decisions.
  • Attend required community meetings for Community Adult Mental Health Initiative, Local Advisory Council, and Children’s Mental Health Collaborative.
  • Provide supervision of the MnCHOICES/Adult Protection Unit.
  • Review, screen, and consult on Adult Protection reports.
  • Provide oversight of guardianships for adult protection.
  • Provide supervision for the Adult Protection/Community First Services and Supports (CFSS) Coordinator position.
  • Provide oversight of the coordination of services for the Community First Services and Support (CFSS) recipients of the program.

Benefits

  • Career progression potential
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