Social Services Supervisor - Behavioral Health

Otter Tail County500 Fir Avenue West Fergus Falls, MN
Onsite

About The Position

Otter Tail County is accepting applications for a full-time Social Services Supervisor in the Behavioral Health Unit. The purpose of this position is to supervise the Behavioral Health Team programs including, but not limited to, Children and Adult Mental Health Case Management, Chemical Health, Jail Community Re-entry Program, Adult Intake Services, and Adult Protection and all related guidelines, rules, and regulations. This position plays a primary role in the regional Adult Mental Health Initiative and Otter Tail County Emergency Preparedness as it relates to Human Services and Behavioral Health. In general, Social Services Supervisors perform highly responsible professional work in the administration and supervision of social services programs involving the interpretation and assessment of policies and the supervision of professional, paraprofessional and office support personnel assigned to the social services division/team. Specific program areas include: child protective services, adult protective services, mental health case management, developmental disabilities case management, long term care services, chemical dependency services, foster care, day care, family-based services, or school-based social services. Management functions include: plan, organize, assign, schedule, monitor, coordinate and evaluate the work of team members; to provide training and guidance; to provide diagnostic and consultative services within the specialty area, to develop programs, policies and procedures, to allocate resources in program areas by developing budgets, and to monitor financial transactions and negotiate contracts with providers.

Requirements

  • Bachelor's degree or graduate degree with a major in social work, psychology, sociology, clinical psychology, counseling psychology, human services administration, or closely related field.
  • 5 years of related experience.
  • Valid driver’s license.

Nice To Haves

  • Experience in the mental health/substance use disorder field
  • Supervisory/leadership experience

Responsibilities

  • Work collaboratively with the management team to define vision for the agency; establish goals, objectives and priorities to meet service needs.
  • Participate in long term strategic planning.
  • Collect and analyze data to monitor trends and developments relating to client and program needs.
  • Monitor changing conditions.
  • Develop and maintain a provider network to ensure adequate service delivery.
  • Negotiate new contracts with providers and maintain ongoing contracts as needed.
  • Monitor service delivery.
  • Maintain relationships with representatives of public and private social service agencies, represent the agency in committee assignments, in interactions with community groups and in public speaking engagements.
  • Analyze and evaluate existing policies and procedures, formulate and implement new or revised policies and procedures as warranted.
  • Participate as a member of department management team.
  • Attend and participate in management meetings to represent assigned programs.
  • Submit agenda items for consideration.
  • Meet with director and other team managers to exchange information, for planning and to coordinate activities.
  • Administration and supervision of programs including: chemical dependency, child protection and child welfare, adult and children’s mental health, family services collaborative, adult services and programs, child care and foster care licensing, long-term care coordination, IV-E program management, agency data analysis services, developmental disabilities and disability waivers.
  • Develop, plan and administer assigned programs.
  • Assess program performance, analyze changing conditions affecting service delivery (legislation, rules, regulations service demands, budget) and develop and implement plans, polices or procedures to modify or expand service to meet these changing demands for direct and purchased services.
  • Assist in planning and development of the social service budget.
  • Monitor budget and keep staff apprised of budget deviations.
  • Manage and administer all team and program budgets.
  • Approve unusual or discretionary expenditures when necessary.
  • Supervise the work of social workers/case managers/etc. and case aides within the team by hiring staff, assigning cases, evaluating work performance, and providing guidance for development,; ensuring staff compliance with federal, state, and local developmental laws, policies, procedures and regulations; conducting case consultations and team meetings to monitor service delivery and resolve problems; recommending and administering disciplinary action; other supervision activities.
  • Provide 24/7 coverage for social service situations.
  • Receives and responds to complaints or informational requests from people served, officials and the public.
  • Recommends legal action to the county attorney regarding people served.
  • Plans, develops and presents informational training sessions to team staff.
  • Assists in interpreting laws, policies, rules and regulations.
  • Develop and negotiate service agreements, develop requests for proposals, conduct grant writing activities and submit required reports.
  • May assist with duties and responsibilities as outlined in the County Emergency Operations Plan and Continuity of Operations Plan.

Benefits

  • The 2026 starting salary for this position is $86,965 annually, depending on qualifications, with advancement to $130,374 annually.
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