Social Services Specialist | 40 Hours per Week | Klein Center

Southeast Iowa Regional Medical Center•West Burlington, IA

1d•Onsite

About The Position

Assist care team with the Care Plan process. Schedules resident physician appointments, coordinating transportation needs. Coordinates admission and discharge process. Assists with in-house clinics such as psychiatry, dental, podiatry. Assists other departments for resident and/or caregiver social service's needs. Serves as a resource counselor. This position is intended to assist residents and their caregivers with transition into the long-term care environment and to accomplish required tasks, responsibilities and skill required of individuals assigned to this position understand long term care process and requirements.

Requirements

H.S. Diploma or General Education Degree (GED) Required
Knowledge of principles and processes for providing customer and personal services. This includes care planning, admission and discharge planning, adjustment planning.
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, for skilled, intermediate or memory care placement.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Actively looking for ways to help people.
Being aware of others' reactions and understanding why they react as they do.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively, understand written communication, and communicate effectively with others.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems or challenges.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to apply general rules to specific problems to produce answers that make sense.

Nice To Haves

Bachelor’s degree in arts/sciences (BA/BS) in Social Work or related field Preferred
1-3 years' experience in long term care setting Preferred

Responsibilities

Advocate for residents to resolve crises.
Collaborate with other professionals to evaluate residents' medical or physical condition and to assess client needs.
Refer resident, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
Counsel residents in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
Utilize consultation data and social work experience to plan and coordinate resident care and rehabilitation, following through to ensure service efficacy.
Plan discharge from care facility to home or other care facility.
Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the resident.
Modify treatment plans to comply with changes in residents' status.
Monitor, evaluate, and record resident progress according to measurable goals described in treatment and care plan.
Identify environmental impediments to resident progress through interviews and review of patient records.
Coordinate admissions, ensure new admission paperwork is complete and accurate.
Assist resident/representative with financial paperwork including long term care insurance, Title 19, Medicare, Medicare Advantage, and private pay avenues.
Regular and reliable attendance.

Benefits

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity