Social Services Program Coordinator (PCN 061142)

State of Alaska•Anchorage or Juneau, AK

12h•Hybrid

About The Position

This Social Services Program Coordinator position, within the Division of Behavioral Health (DBH) Director's Office, Policy, Legislative, Regulations, Communication, and Planning Section, is fully responsible for coordinating and managing multiple smaller programs, which include coordinating strategic planning, policy, procedure development, communications, legislative and regulatory activities. Under the supervision and direction of the Social Services Program Officer (SSPO), you will act as a secondary point of contact for regulatory work and will provide the lead regulatory division staff with relief by taking one regulation package at a time or by assisting on specific tasks in a joint effort to ensure timely and consistent processing from start to finish on select regulation projects. In this postion you will also assist the Social Services Program Officer in conducting bill analyses and assessing legislative impact (e.g. draft bills, passed legislation, fiscal impacts) on division practices, as needed. This position supports internal and external communications to ensure effective program implementation and operational continuity.

Requirements

Competency in Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Competency in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Competency in Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Competency in Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Competency in Social Services: Knowledge of the concepts, principles, theories, practices, and current trends in social services used in the planning, design, implementation, and/or evaluation of programs that provide a broad range of social supports to individuals, families, and communities.
Any combination of preparatory post-secondary education and/or professional-level experience providing, developing, administering, or managing social/health services or social/health service programs.

Nice To Haves

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Vision: Understands where the organization is headed and how to make a contribution; takes a long-term view and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.

Responsibilities

Coordinating and managing multiple smaller programs.
Coordinating strategic planning, policy, procedure development, communications, legislative and regulatory activities.
Acting as a secondary point of contact for regulatory work.
Assisting on specific tasks in a joint effort to ensure timely and consistent processing on select regulation projects.
Assisting the Social Services Program Officer in conducting bill analyses and assessing legislative impact.
Supporting internal and external communications to ensure effective program implementation and operational continuity.