Social Services Investigator II

State of Oklahoma • Oklahoma City, OK

5d • Onsite

About The Position

The Social Services Investigator II conducts field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults, in accordance with state and federal laws. The role may also investigate caretaker misconduct, including employee violations of agency policy, procedure, or professional standards. Investigators produce written reports for administrative and/or criminal proceedings and may appear and testify in registry hearings or criminal proceedings.

The position is based in Garfield, Payne, Kay, or Oklahoma County. It is full-time, with a Monday–Friday schedule and primary hours of 8 a.m.–5 p.m. Children’s Investigative Division staff participate in an on-call rotation for priority investigations after hours and on weekends. Fieldwork includes visits to private homes and care facilities, and travel is required. Office presence is an essential function. Annual salary is up to $52,351.20, based on education and experience.

Requirements

• Bachelor’s degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with people with intellectual disabilities; or an equivalent combination of education and experience.
• Knowledge of rules and regulations governing social service agencies, residential facilities, or contract providers.
• Knowledge of quality control and audit procedures and review and investigative techniques.
• Ability to review and analyze large amounts of information and identify deficiencies.
• Ability to conduct interviews effectively and gather and analyze evidence and information.
• Ability to organize and present facts concisely and objectively.
• Ability to testify in court and establish and maintain effective working relationships.
• Ability to communicate effectively orally and in writing.
• Applicants must provide documentation at the time of application if education, certification, or licensure is required to meet qualifications.
• Must be legally authorized to work in the United States without visa sponsorship; applicants are subject to a background check.

Responsibilities

• Manage a caseload of investigations involving abuse, neglect, sexual abuse, and exploitation, following applicable policies.
• Complete investigation activities according to policy and statutory guidelines.
• Conduct field interviews with victims, witnesses, providers, guardians, accused staff, and other professionals.
• Identify policy violations and unauthorized practices and report concerns to contract and licensing monitors.
• Collect evidence and documentation, including photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare written investigative reports containing demographic information, interviews, evidence, documentation, and findings for the relevant District Attorney and guardianship courts, as applicable.
• Complete post-investigation activities, including appearing and testifying in registry hearings and/or criminal proceedings.
• Participate in an on-call rotation for priority investigations after hours and on weekends in the Children’s Investigative Division.
• Support the agency’s mission, values, standards, policies, procedures, confidentiality standards, and code of ethical behavior.
• Work effectively in a team environment and assist peers.
• Perform other duties as assigned.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• Choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care and/or dependent care expenses.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave in the first year for full-time employees.
• 11 paid holidays a year.
• Student loan repayment options and tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level