Social Services Investigator II

State of Oklahoma • Tulsa, OK

3d • Onsite

About The Position

The Social Services Investigator II conducts field investigations into abuse, neglect, sexual abuse, and exploitation involving children in out-of-home residential placement and vulnerable adults. Investigations are conducted in accordance with state and federal laws and may address caretaker misconduct, including employee violations of agency policies, procedures, or professional standards. The role produces written investigative reports for administrative and/or criminal proceedings and handles more complex investigations at the full-performance level.

The position is based at the Oklahoma State Department of Health's Tulsa location. Office attendance and community fieldwork, including visits to private homes and care facilities, are essential. The position requires frequent job-related travel and participation in an on-call rotation for priority children's investigations after hours and on weekends. Operational needs may also require adjusted hours, including evenings, holidays, and extended hours.

Requirements

• Bachelor's degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with people with intellectual disabilities; or an equivalent combination of education and experience.
• Knowledge of rules and regulations governing social service agencies, residential facilities, or contract providers.
• Knowledge of quality control and audit procedures and review and investigative techniques.
• Ability to review and analyze large amounts of information and identify deficiencies.
• Ability to conduct interviews effectively and gather and analyze evidence and information.
• Ability to organize and present facts concisely and objectively.
• Ability to testify in court and establish and maintain effective working relationships.
• Ability to communicate effectively, orally and in writing.
• Ability and willingness to perform required job-related travel.
• Ability to drive an automobile and use a laptop and cell phone daily.
• Ability to routinely stand, walk, and reach.
• Availability for on-call and operationally required off-hour, weekend, evening, holiday, or extended hours.

Responsibilities

• Manage a caseload of investigations involving abuse, neglect, sexual abuse, and exploitation, following applicable policies.
• Complete investigation activities in accordance with policy and statutory guidelines.
• Conduct field interviews with victims, witnesses, providers, guardians, accused staff, and other professionals.
• Identify policy violations and unauthorized practices and report concerns to contract and licensing monitors.
• Collect evidence and documentation, including photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare written investigative reports containing demographic information, interviews, evidence, documentation, and findings for applicable district attorneys and guardianship courts.
• Complete post-investigation activities, including appearing and testifying in registry hearings and criminal proceedings.
• Participate in an on-call rotation to respond to priority children's investigations after hours and on weekends.
• Perform community fieldwork and required job-related travel.
• Support the agency's mission, values, standards, policies, procedures, confidentiality requirements, and code of ethical behavior.
• Work effectively with colleagues and assist peers.
• Perform other duties as assigned.

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• Choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care and/or dependent care expenses.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave in the first year for full-time employees.
• 11 paid holidays per year.
• Student loan repayment options and tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level