Social Service Director - Clearfield (56146)

Rocky Mountain Care Group•Clearfield, UT

2d•Onsite

About The Position

The Social Services Director plans, organizes, supervises, and directs the administrative and operational activities of the Social Services Department in accordance with applicable federal, state, and local standards and regulations, as well as facility policies and procedures. The position oversees services designed to help residents attain or maintain their highest practicable well-being and ensures medically related social services are identified and provided in compliance with regulations. The Director oversees social services assessments and contributions to comprehensive care plans, ensuring goals and interventions are individualized to residents’ skills, abilities, interests, and preferences. The role directs preadmission services, including interdisciplinary evaluation of residents’ needs for institutional care and completion of PASARR Level I, and coordinates discharge planning and community-based services to support safe transitions. The Director also helps residents and representatives access financial, legal, and other community resources. The position oversees documentation, departmental quality assurance, advance care planning, grievance resolution, and resident-rights advocacy. It supports residents experiencing mental illness or psychosocial difficulties, responds to allegations of abuse, neglect, or exploitation, and leads investigations as assigned. The Director collaborates with facility leadership and committees, participates in budgeting and policy development, and supervises or directs the work of the Social Worker, Social Services Assistant, and Social Services Designee. The role requires effective communication, leadership, organization, judgment, and the ability to work with residents, families, staff, agencies, and the public. It may involve movement throughout the workday, assisting with resident evacuation, and exposure to infectious materials and other workplace hazards. Work beyond normal hours, including weekends and holidays, may be necessary.

Requirements

A degree in social work or another human services field, including fields such as sociology, gerontology, special education, rehabilitation counseling, or psychology; alternatively, the posting states one year of supervised social work experience in a health care setting working directly with individuals is preferred.
Must have a valid Utah license, be working toward licensure, or be able to be licensed.
Ability to read, write, speak, and understand English.
Effective verbal and written communication skills and sound judgment.
Basic computer skills.
CPR licensed and trained in first aid.
Ability to make independent decisions when circumstances warrant.
Ability to work tactfully and patiently with residents, families, staff, visitors, government agencies, and the public, including in difficult or stressful situations.
Ability to relay information concerning a resident’s condition and maintain composure in stressful situations.
Leadership, teamwork, resourcefulness, organization, efficiency, and a positive attitude.
Ability to coordinate and conduct meetings and set and achieve goals.
Ability to move intermittently throughout the workday and assist in evacuating residents during emergencies.
Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other common physical movements required for the position.
Meet facility general health requirements, including medical and physical examinations and immunity-status checks.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Must not pose a threat to the health and safety of others in the workplace.

Nice To Haves

One year of supervised social work experience in a health care setting working directly with individuals is preferred.

Responsibilities

Oversee the development, implementation, supervision, and ongoing evaluation of the Social Services Department.
Identify residents’ needs for medically related social services and ensure services are provided in accordance with state and federal regulations.
Complete or delegate the social services component of comprehensive assessments and contribute or delegate contributions to comprehensive care plans.
Develop individualized social services goals and interventions, including non-pharmacological approaches addressing residents’ mental and psychosocial needs.
Oversee preadmission services, participate in interdisciplinary evaluations of residents’ needs for institutional care, and complete PASARR Level I.
Coordinate interdisciplinary discharge planning and arrange community-based services and follow-up care to facilitate residents’ safe transitions into the community.
Assist residents and their representatives in locating and accessing financial, legal, and other community resources.
Ensure social services activities and interactions are appropriately documented in residents’ medical records and that professional, ethical, and legal standards are followed.
Establish and oversee departmental quality assurance procedures and modify them when appropriate.
Oversee advance care planning upon admission and ensure advance directives are reviewed regularly with residents or their representatives.
Ensure staff are informed of residents’ code status and end-of-life wishes, and help educate residents and representatives about health care options and their implications.
Assist residents in voicing and resolving grievances; document actions taken, oversee follow-through, and track grievance trends for the QAPI program as requested.
Participate in facility policy development to support quality of care.
Promote residents’ rights and dignity, ensure staff are knowledgeable about resident rights, and advocate for residents.
Report suspected abuse, neglect, or exploitation to the Administrator and appropriate state agency, and lead investigations into allegations.
Ensure residents with mental illness or psychosocial difficulties have access to appropriate treatment and resources.
Interview residents or responsible parties to obtain social histories and arrange for clothing, personal care supplies, and transportation to appointments or after discharge.
Serve as a resource for staff participating in behavioral interventions and participate in Resident and/or Family Council as needed or requested.
Assist or arrange for residents to communicate their needs using their primary communication method or a language they understand.
Participate with the Administrator in developing a budget.
Attend care plan meetings, serve on the QAPI and Behavior Management Committees, attend department head or stand-up meetings, and participate in required in-services and training.
Follow facility policies and procedures, safety and infection-control practices, confidentiality requirements, and emergency procedures; report incidents and suspected noncompliance as required.
Complete assigned training, competency requirements, and applicable social work continuing education and licensing requirements.