Social Service Director - Clearfield

ROCKY MOUNTAIN CARE GROUP•Clearfield, UT

5d•$24 - $27•Onsite

About The Position

The Social Service Director plans, organizes, supervises, and directs the administrative and operational activities of the Social Services Department in accordance with applicable federal, state, and local requirements and facility policies. The role oversees the development, implementation, supervision, and ongoing evaluation of services intended to help residents attain or maintain their highest practicable well-being, including identifying and arranging medically related social services and contributing to individualized assessments and care plans. The Director oversees preadmission services, interdisciplinary evaluation of residents’ needs, PASARR Level I completion, discharge planning, and arrangements for community-based services and follow-up care. The role helps residents and their representatives access financial, legal, and other community resources; supports advance care planning and review of advance directives; assists residents with grievances and rights advocacy; and ensures appropriate documentation and quality-assurance procedures. The Director also helps ensure residents with mental illness or psychosocial difficulties can access appropriate treatment and resources, and reports and investigates allegations of abuse, neglect, or exploitation. The Director supervises the Social Services staff and participates in facility leadership and quality activities, including budget development, care-plan meetings, QAPI, behavior management, and department meetings. The position requires compliance with facility policies, confidentiality, safety and infection-control practices, required training, and applicable professional and licensing requirements. The job description notes that other tasks may be assigned by the Administrator.

Requirements

A degree in social work or another human-services field, including fields such as sociology, gerontology, special education, rehabilitation counseling, or psychology.
A valid Utah license, be working toward licensure, or be able to be licensed.
Ability to read, write, speak, and understand English.
Effective verbal and written communication skills and sound judgment.
Basic computer skills.
CPR licensed and trained in first aid.
Ability to make independent decisions when circumstances warrant.
Ability to work tactfully with residents, families, staff, visitors, government agencies, and the public, including in difficult situations.
Ability to relay information concerning a resident’s condition and maintain composure in stressful situations.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to move intermittently throughout the workday and assist with resident evacuation in emergencies.
Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other common physical movements needed for the position.
Meet facility health requirements, including medical and physical exams and immunity-status checks.
Ability to coordinate and conduct meetings, set and achieve goals, and remain organized and efficient.
Supportive teamwork, patience, tact, resourcefulness, a positive attitude, and strong leadership skills.
One year of supervised social work experience in a health care setting working directly with individuals is preferred.

Nice To Haves

One year of supervised social work experience in a health care setting working directly with individuals.

Responsibilities

Plan, organize, supervise, and direct the Social Services Department’s administrative and operational activities.
Oversee the development, implementation, supervision, and ongoing evaluation of social services designed to support residents’ well-being.
Identify residents’ needs for medically related social services and ensure services are provided in accordance with state and federal regulations.
Complete or delegate the social services portion of comprehensive assessments and contribute or delegate contributions to individualized comprehensive care plans.
Promote individualized, non-pharmacological approaches that address residents’ mental and psychosocial needs.
Oversee preadmission services, participate in interdisciplinary evaluation of residents’ needs for institutional care, and complete PASARR Level I.
Facilitate safe transitions to the community through interdisciplinary discharge planning, community-service arrangements, and follow-up care.
Help residents and representatives locate and access financial, legal, and other community resources.
Ensure social services actions and interactions are documented in residents’ medical records in accordance with legal, ethical, and professional standards.
Establish and oversee departmental quality-assurance procedures and modify them as appropriate.
Oversee advance care planning upon admission and ensure advance directives are reviewed regularly with residents or representatives.
Ensure staff know residents’ code status and end-of-life wishes; help educate residents and representatives about health care options and their ramifications.
Help residents voice grievances, review complaints, document actions taken, ensure staff follow through on grievance resolution, and track trends for QAPI reporting as requested.
Participate in facility policy development to support quality of care.
Ensure staff understand residents’ rights, promote residents’ dignity and individuality, and advocate for residents’ rights.
Report suspected abuse, neglect, or exploitation to the Administrator and appropriate state agency, and lead investigations into allegations.
Ensure residents experiencing mental illness or psychosocial difficulties have access to appropriate treatment and resources.
Treat residents with dignity and respect, protect their rights, maintain confidentiality, follow facility policies and safety procedures, and report violations, exposures, injuries, or allegations as required.
Interview residents or responsible parties to obtain social histories; arrange access to clothing and personal-care supplies; and assist with transportation to appointments or after discharge.
Serve as a resource for staff involved in behavioral interventions and participate in Resident and/or Family Council as needed or requested.
Assist with communication of residents’ needs through their primary communication method or in a language they understand.
Participate with the Administrator in developing a budget.
Attend care-plan meetings, serve on the QAPI and Behavior Management Committees, attend department-head or stand-up meetings and mandatory in-services, and complete required training and continuing-education or licensing requirements.
Participate in life-safety and emergency drills and training, fulfill assigned duties during emergency-plan activation, and assist in resident evacuation when necessary.
Maintain required health qualifications, CPR and first-aid credentials, and compliance with facility training and competency requirements.