Social Services Director Long Term Care

Portsmouth Health and Rehab•Portsmouth, OH

11d•Onsite

About The Position

The Social Services Director plans, organizes, supervises, and directs the administrative and operational activities of the Social Services Department at Portsmouth Health and Rehab. The role ensures that department operations comply with applicable federal, state, and local standards, guidelines, regulations, and facility policies and procedures. The department is designed to help residents attain or maintain their highest practicable well-being. The Director oversees department services, resident assessments and preadmission processes, documentation, quality assurance, advance care planning, and grievance resolution. The role also participates in facility policy development and supports residents and their representatives in understanding care options and communicating their needs.

Requirements

Bachelor’s degree in social work or another human services field, including sociology, gerontology, special education, rehabilitation counseling, or psychology.
One year of supervised social work experience in a health care setting working directly with individuals.

Responsibilities

Oversee the development, implementation, supervision, and ongoing evaluation of the Social Services Department.
Complete or direct and delegate completion of the social services component of comprehensive assessments.
Oversee preadmission services for inbound residents, including participation in interdisciplinary evaluations of residents’ needs for institutional care and completion of PASARR Level I.
Participate in facility policy development to positively impact the quality of resident care.
Coordinate procedures to ensure social services actions and interactions are adequately documented in each resident’s medical record and that written records uphold legal, ethical, and professional social work standards.
Establish and oversee departmental quality-assurance procedures, modifying them where appropriate.
Oversee advance care planning for each resident upon admission and ensure advance directives are reviewed regularly with residents or their representatives.
Ensure staff members are aware of residents’ code status and end-of-life wishes.
Help inform and educate residents and their representatives about health care options and their ramifications.
Assist residents in voicing grievances and obtaining resolution.
Review resident complaints and grievances and prepare written reports describing the actions taken to resolve them.
Gather grievance reports from other Social Services staff and ensure follow-through and resolution in accordance with facility policy.
Track grievance trends and report findings as requested through the facility’s QAPI program.
Perform other duties as assigned.