Social Services Director II

Virginia Department of Social ServicesFranklin, VA
Onsite

About The Position

The Franklin City Department of Social Services Board is seeking a dynamic, dedicated and experienced human services professional to lead a Level II social services department in Franklin City, Virginia. The City of Franklin, Virginia, invites accomplished, collaborative, and visionary public service leaders to apply for the position of Director of Social Services. This is an outstanding opportunity to lead an organization dedicated to improving lives, strengthening families, and protecting the well-being of one of Virginia's most welcoming and resilient communities. Located in the heart of Southeastern Virginia along the scenic Blackwater River, Franklin combines the warmth of a close-knit community with the opportunities of a growing regional center. Rich in history and tradition, Franklin continues to invest in a vibrant future that values economic growth, educational excellence, and an outstanding quality of life. The City is guided by a clear mission: To protect the health, safety, and welfare of the people who live, work, and visit the City of Franklin by providing quality services in an effective and cost-efficient manner. Franklin's Vision by 2030 reflects an unwavering commitment to maintaining its small-city identity while becoming a regional hub for economic opportunities, first-class education, a job-ready workforce, and balanced housing options. If you are an innovative public sector executive who believes that strong communities begin with strong families and responsive public services, we encourage you to consider this exceptional leadership opportunity. Join a City that values integrity, collaboration, service, and innovation. Join a community where your leadership will make a lasting difference.

Requirements

  • Considerable knowledge of the current social, economic, and health issues relating to clients in jurisdiction
  • Considerable knowledge of Social Security Act
  • Considerable knowledge of laws and regulations on administration of welfare services
  • Considerable knowledge of social services offered in the county or city
  • Considerable knowledge of available public and private resources and services for the needy
  • Considerable knowledge of social work case load management
  • Considerable knowledge of methods and techniques of counseling with clients
  • Considerable knowledge of literature, trends and developments in the field of human services administration
  • Considerable knowledge of basic principles of community organization and supervision
  • Comprehensive knowledge of management practices and principles of supervision
  • Comprehensive knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
  • Comprehensive knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems
  • Comprehensive knowledge of program planning, fiscal management and program funding sources
  • Comprehensive knowledge of organization and structure of local, State and Federal government, and volunteer agencies, particularly regarding human services
  • Comprehensive knowledge of research methods and statistical analysis
  • Skill in operating office equipment including the personal computer and related equipment
  • Demonstrated ability to work effectively with others
  • Demonstrated ability to communicate effectively both orally and in writing with diverse groups of persons
  • Demonstrated ability to conduct research
  • Demonstrated ability to plan and direct social services programs of varied natures
  • Demonstrated ability to interpret and implement policies and regulations and enforce local, state and federal laws, ordinances, rules and regulations
  • Demonstrated ability to supervise the work of division managers that supervise multiple program and administrative supervisors
  • Demonstrated ability to mobilize community support and generate community awareness of programs offered in the county
  • Demonstrated ability to establish and implement effective management and administrative programs and procedures
  • Demonstrated ability to represent the agency before the Boards or Councils
  • Demonstrated ability to provide reasoning and application of logical thinking for problem solving
  • Demonstrated ability to provide leadership in system designs, personnel management, and budget formulation
  • Demonstrated ability to negotiate contracts to support program and policy objectives
  • Demonstrated ability to analyze, initiate, concentrate and be creative with ingenuity
  • Master's degree in the human services field, behavioral science, counseling, business or public administration or related field supplemented with professional experience in social work or other human services field with considerable supervisory or other management work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities
  • Acceptable background checks
  • A valid driver's license allowing operation of a motor vehicle in the State of Virginia
  • Fingerprint checks (State Police, FBI)
  • Local agency checks
  • Employment verification and references
  • Verification of education (relevant to employment)
  • Credit checks (relevant to employment)
  • Other checks requested by the hiring authority

Nice To Haves

  • Leadership experience in a Virginia DSS setting with familiarity of the City and Agency or surrounding areas
  • Extensive experience in the Virginia Social Services System
  • Familiarity with Family Services programs: Child Protective Services, Prevention Services, Foster Care, Adoption, Adult Services and Adult Protective Services, Domestic Violence Programs
  • Familiarity with Benefit Programs: SNAP, TANF, Medicaid, Energy, Child Care, IV-E
  • Familiarity with the Children’s Services Act
  • Significant budget experience
  • Familiarity with VDSS Non-Deviating Human Resources Policy
  • Understanding of the legislative process and how it affects our business
  • Ability to create and sustain community partnerships
  • Ability to speak to large groups about Social Services Programs
  • Demonstrated experience in strategic planning, budget management, and organizational improvement
  • Proven ability to work effectively with governing boards, elected officials, community partners, and state agencies

Responsibilities

  • Establishes the goals and objectives for the Department of Social Services
  • Administers the Social Services Benefits Programs and Service Programs
  • Authorizes, coordinates and directs the programs of multiple divisions
  • Communicates the mission of the agency and duties of each division
  • Manages and coordinates workflow of division managers
  • Works with Board of Social Services in the preparation of agenda of administrative matters
  • Recommends policy and legislation changes through the presentation of reports and budget items, impact statements and directives
  • Makes short-term and long-term decisions based on needs/problems, data, state and national trends and directives, and task force findings
  • Obtains and manages the agency's resources
  • Prepares agency budgets
  • Tracks expenditure, anticipates trends and redirects resources based on priority of needs
  • Authorizes expenditures for special funds
  • Determines need for new programs/services or need to modify existing ones
  • Interviews, hires, and reassigns staff as needed
  • Communicates Social Services program
  • Acts as a department spokesman with public and liaison on legislative issues
  • Serves on committees and board and gives presentations as needed or requested
  • May delegate responsibilities of typical personnel matters and daily operation of the agency to division managers
  • Approves special placements of children pending formal action by the Board of Social Services
  • Communicates and plans with other human services administrators
  • Interprets policy and programs to other agencies

Benefits

  • Competitive salary commensurate with qualifications and experience
  • Virginia Retirement System participation
  • Comprehensive health, dental, and vision benefits
  • Paid leave and holidays
  • Professional development opportunities
  • Additional benefits consistent with City policy
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