Social Services Caseworker

Salvation Army Careers•Clovis, NM
•Onsite

About The Position

The Social Services Caseworker oversees the daily aspects of the Social Services Office and interviews, evaluates, documents, and provides assistance where applicable for food, clothing, shelter, utilities, transportation, and other needs. The role maintains client files, coordinates with community organizations, prepares reports, and supports food pantry operations, volunteers, community service workers, and seasonal programs. The position is part-time and non-exempt, based in Clovis, New Mexico. The Salvation Army is an international movement and an evangelical part of the universal Christian Church. Its message is based on the Bible, its ministry is motivated by the love of God, and its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Requirements

  • High school diploma or equivalent.
  • Knowledge of computers and Microsoft Office Suite applications, as well as extensive knowledge and use of Lotus Notes.
  • Excellent interpersonal, telephone, and oral and written communication skills.
  • Knowledge of clerical and administrative procedures and systems, including typing letters and composing emails.
  • Ability to follow directions without supervision.
  • Excellent attention to detail, organization, and file management skills.
  • Knowledge of standard office equipment operation.
  • Ability to work in a team setting with other professionals.
  • Must be able to pass a criminal background check.
  • Must be able to perform essential duties with or without accommodation.
  • Regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl, and reach with hands and arms on a continuous basis.
  • Must regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to focus.

Nice To Haves

  • Previous experience in the nonprofit sector, with an emphasis on social services.

Responsibilities

  • Oversee the daily aspects of the Social Services Office.
  • Interview, evaluate, document, and provide assistance where applicable for food, clothing, shelter, utilities, transportation, and other needs.
  • Maintain and update client files in The Salvation Army computer program.
  • Work with businesses, churches, and other community organizations to provide services and secure donations.
  • Attend community networking meetings as assigned by the Corps Officer.
  • Prepare and submit monthly reports, including reports for Three Square food bank and the Advisory Board.
  • Maintain order and neatness in common areas and the office area.
  • Stock and maintain the food pantry.
  • Recruit, coordinate, train, and supervise volunteers.
  • Supervise and schedule community service workers, maintain their records, and submit reports for them.
  • Assist with the Christmas Angel program as needed.
  • Assist temporary seasonal staff as needed.
  • Perform other duties as assigned.
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