Social Services Caseworker

The Salvation Army Southern California•Clovis, NM

23h

About The Position

The Social Services Caseworker oversees the daily aspects of the Social Services Office and interviews, evaluates, documents, and provides assistance where applicable for food, clothing, shelter, utilities, transportation, and other needs. The position maintains client files and the food pantry, works with community organizations to provide services and secure donations, and supports programs including the Christmas Angel program. The role also recruits, coordinates, trains, and supervises volunteers and supervises community service workers. This is a part-time, non-exempt position located in Clovis, New Mexico. The Salvation Army is an international movement and an evangelical part of the universal Christian Church. Its message is based on the Bible, its ministry is motivated by the love of God, and its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. The employee must be able to perform the essential duties with or without reasonable accommodation. The role involves frequent physical activity and lifting, as described under physical demands.

Requirements

High school diploma or equivalent.
Knowledge of computers and all Microsoft Office Suite software applications, as well as extensive knowledge and use of Lotus Notes.
Excellent interpersonal, telephone, and oral and written communication skills.
Knowledge of clerical and administrative procedures and systems, such as typing letters and composing emails.
Ability to follow directions without supervision.
Excellent attention to detail, organization, and file management skills.
Knowledge of standard office equipment operation.
Ability to work in a team setting with other professionals.
Ability to pass a criminal background check.

Nice To Haves

Previous experience in the non-profit sector, with an emphasis on social services, is preferred.

Responsibilities

Oversee the daily aspects of the Social Services Office.
Interview, evaluate, document, and provide assistance where applicable for food, clothing, shelter, utilities, transportation, and other needs.
Maintain and update client files in the TSA computer program.
Work with businesses, churches, and other community organizations to provide services and secure donations.
Attend community networking meetings as assigned by the Corps Officer.
Prepare and submit monthly reports, including Three Square food bank and Advisory Board reports.
Maintain order and neatness in common areas and the office area.
Stock and maintain the food pantry.
Recruit, coordinate, train, and supervise volunteers.
Supervise and schedule community service workers, maintain their records, and submit reports for them.
Assist with the Christmas Angel program as needed.
Assist temporary seasonal staff as needed.
Perform other duties as assigned.