Social Services Caseworker

Salvation Army Careers•Clovis, NM

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This position oversees the daily aspects of the Social Services Office, interviewing, evaluating, documenting, and providing assistance for various needs such as food, clothing, shelter, utilities, and transportation. The role involves maintaining client files, collaborating with community organizations, preparing reports, managing office and food pantry organization, and supervising volunteers and community service workers. Assistance with seasonal programs and temporary staff may also be required.

Requirements

Must have a High School diploma or equivalent
Must have knowledge of computers and all Microsoft Office Suite software applications, as well as extensive knowledge and use of Lotus Notes
Must have excellent interpersonal, telephone, and communication skills; both oral and written
Knowledge of clerical and administrative procedures and systems such as typing letters and composing emails
Ability to follow directions without supervision
Excellent detail, organization and file management skills
Knowledge of operation of standard office equipment
Ability to work in a team setting with other professionals
Must be able to pass a criminal background check

Nice To Haves

Previous experience in the non-profit sector with an emphasis on social services is preferred

Responsibilities

Oversee the daily aspects of the Social Services Office
Interview, evaluate, document and provide assistance where applicable for the following services: food, clothing, shelter, utilities, transportation, and other needs.
Maintain and update client files in the TSA computer program
Work with businesses, churches, and other community organizations to provide services and secure donations
Attend community networking meetings as assigned by the Corps Officer
Prepare and submit all monthly reports such as Three Three Square food bank, Advisory Board, etc.
Maintain order and neatness of all common areas and office area
Stock and maintain the food pantry
Recruit, coordinate, train, and supervise volunteers
Supervise, schedule, maintain records, and submit reports for community service workers
Assist with the Christmas Angel program as needed
Assist temporary seasonal staff as needed
Other duties as assigned