Social Services Caseworker II

Winnebago Tribe•Winnebago, NE

1d•$23

About The Position

Under the general supervision of the Social Services Program Manager, the Caseworker is responsible for providing client services and case management. The caseworker is responsible for interviewing clients to gather financial and demographic information; assessing client situations to develop, implement and evaluate client case/service plans; making referrals for community resources and services; verifying client information; documenting client records; and accurately processing application within established timeframes according to program guidelines.

Requirements

Bachelor’s Degree in Human Services related field is required with a t least one-year experience working with families and community OR an equivalent combination of education and experience, substituting the equivalent of one year of full time professional work experience for each year of the required education to a maximum substitution of four years.
Must be willing and able to engage in employee training and development of an educational plan.
One-year experience working with Native Americans is required.
Must be able to work after normal work hours.
Must have excellent interpersonal, communication, and organizational skills.
Must be timely, dependable, courteous, and maintain a business-like appearance.
Ability to interact and build rapport with peers and clients, to remain non-judgmental and value and accept differences in people, and to observe, assess and address behavior is required.
Must possess keyboarding skills for data entry and be computer literate and proficient in Microsoft Office (particularly Word, Excel, and Outlook).
Must be able to maintain the strictest confidentiality and will be required to sign a confidentiality agreement.
Must possess a valid driver's license, maintain valid insurance, and be insurable under the Tribe's insurance policy.
Ability to pass background check and drug screen.
Must possess the ability to read, write, and speak the English language fluently.
Must be able to continually and effectively employ professional verbal and written communications skills.
All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.
A copy of Degrees earned must be provided by applicant.

Nice To Haves

Knowledge of P.L. 102-477 is highly desirable and a willingness to learn is required.
Knowledge of IIM case management is highly desirable and a willingness to learn is required.
Knowledge of Confidentiality Laws and Regulations is highly desirable and a willingness to learn is required.
Knowledge of Winnebago culture and traditions is highly desirable and a willingness to learn is required.

Responsibilities

Demonstrates the Winnebago Tribe’s core mission, vision, and values
Conduct interviews with people to gather financial and demographic information via telephone and face to face.
Verify client information, obtain proper documentation for each client file, and maintain up to date client case files.
Staff each client application to determine eligibility.
Assess client situations and develop client case/service plans.
Assist clients in management of Individual Indian Money (IIM) Accounts through the Department of the Interior.
Prepare narratives on all client contacts and document all case activity.
Conduct home visits on a monthly basis as needed.
Communicate regularly with clients; give timely notice regarding any changes, updates, and notices.
Process all services within required timeframes
Enter all client files and activity in the Data Bank (TAS) computer systems in a timely and accurate manner.
Identify community resources and develop relationships for client referrals
Collaborate with tribal and State agencies to verify and or/child support services received by clients
Work with and advocate on behalf of clients to access community services available to them.
Establish supportive relationships with clients and work closely with families to provide needed supportive/preventive services related to self-sufficiency for clients
Administer or refer active clients for random urinalysis
Provide on-going support and services to sanctioned clientele.
Complete and provide all required reports in a timely manner.
Participate in the development, implementation, and continuous improvement of client programming for job preparation and self-sufficiency
Duties listed are only an illustration of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment