About The Position

The Social Services Case Manager for Adult Psychiatry Inpatient collaborates with physicians, nurses, and multidisciplinary team members to develop a plan of care for assigned patients from admission through discharge. The role monitors patient care through assessments and evaluations to ensure patients are progressing toward desired outcomes. The position requires critical thinking, effective communication, and decisive clinical judgment, including the ability to act independently in crisis or rapidly changing situations. The Case Manager builds positive relationships and guides and coordinates the care team across disciplines and settings, consistent with Memorial's Standards of Behavior. This is a part-time, day-shift position. The job description identifies it as primarily for office workers and not eligible for shift differential.

Requirements

  • Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related clinical field.
  • Current BLS credential from the American Heart Association, Red Cross, or an accepted listed alternative; an employee grace-period credential is also listed.
  • A minimum of one year of related work experience is preferred; paid experience or internship experience may qualify.
  • Ability to use critical thinking, effective communication, and decisive clinical judgment, including acting independently in crisis or rapidly changing situations.
  • Ability to build positive relationships and guide and coordinate care teams across disciplines and settings.

Nice To Haves

  • Licensure in a related clinical field, such as LCSW, LMHC, or LMFT, is preferred.
  • A Licensed Clinical Social Worker (LCSW) license is required for the specified areas of Dialysis, Transplant, Cystic Fibrosis, and mental status exams in the Emergency Department.

Responsibilities

  • Collaborate with governmental agencies, including DCF, APS, CMS, and KePro, to ensure safe post-acute care.
  • Participate in discharge planning, including coordinating patient transfers to other facilities and coordinating community care.
  • Help patients and families navigate the healthcare system, including post-acute care choices and insurance plans.
  • Organize and facilitate care conferences with patients, families, representatives, and other care-team members.
  • Collaborate with the interdisciplinary team and consult with nursing staff to regularly evaluate patients' current and ongoing needs.
  • Assess and initiate crisis interventions and a Baker Act when necessary.
  • Develop plans of care with physicians, nurses, and multidisciplinary team members from admission through discharge.
  • Monitor patient care through assessments and evaluations to support progress toward desired outcomes.
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