SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance through transportation, supervision of family time, and engagement with children and caregivers to support safety, stability, and well-being. The role also provides supportive services to social workers, case managers, and clients, including administrative assistance, outreach, and client referrals to promote effective service delivery. The position requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The assistant must be able to lift 50 pounds and safely supervise and transport children of various ages. Professionalism, positive communication, and dependable service delivery are expected.
Requirements
- At least six months of work experience in human services programs or public service.
- Complete a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Flexibility to meet family needs, including frequent in-state travel and availability during mornings, evenings, and weekends.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information confidentially.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement around parenting and basic life skills.
- Strong time-management and organizational skills.
- Ability to work independently and collaborate with community partners, agency staff, and families.
Responsibilities
- Assist in client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Provide transportation assistance and supervise family time.
- Engage with children and caregivers to support safety, stability, and well-being.
- Support social workers, case managers, and clients with administrative tasks and outreach.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
