SOCIAL SERVICES ASSISTANT

Edmonds Post Acute•Edmonds, WA

3d•Onsite

About The Position

The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide related social services which assist residents in maintaining or improving their ability to manage their physical, mental, and psychosocial needs. This role involves assisting with admissions, resident care arrangements, quality assurance, documentation, and supporting residents and families with various forms and applications. The position also requires participation in behavior management programs and facility meetings, while upholding resident rights and facility policies.

Requirements

High School graduate or equivalent
Classes/experience in social work or related field preferred
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to perform these operations using units of weight measurement, and volume.
Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language.
Must have exceptional communication and customer service skills, and be empathetic.
Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.

Nice To Haves

SSD Certificate enrollment within 6 months of employment

Responsibilities

As directed, assist with the admission process; facility tours, inquiries, interviewing prospective residents, families or responsible parties
Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items
Participate in quality assurance programs, as directed
Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested
Document on social service log all contact and referrals
Assist in resolution of grievances and theft and loss issues as requested
Assist residents/families in completing various forms and applications, including advance directives, Medi-cal applications, voter registration, etc.
Participate in Behavior Management programs as directed
Attend facility in-service and staff meetings as directed
Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
Appreciates the importance of maintaining confidentiality of resident and facility information
Demonstrates honesty and integrity at all times in the care and use of resident and facility property
Strict adherence to the corporate integrity agreement, standard of compliance
Current knowledge of county, state and federal laws and regulations, as applicable, that apply to social service’s in long term care
Able to express self adequately in written and/or oral communication and to communicate effectively with residents, families, staff members, representatives of community and government agencies
Able to understand and follow written and verbal directions
Able to effectively communicate with staff members and residents through verbal and/or written means
Able to act as role model by protecting and promoting residents’ rights in all interactions with residents and families
Carries out all duties in accordance with the facility mission and philosophy
Knowledge of emergency and disaster procedures of facility.
Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency
Sufficient mobility and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency
Demonstrates respect for co-workers and responds to needs of residents by complying with facility policies on attendance and punctuality and dress code
Able to arrive and to begin work on time and to report for duty as scheduled on all shifts, weekends and holidays
Working knowledge and ability to comply with facility policies and procedures for workplace safety
Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects within allotted time
Able to respond to change productively and to handle additional tasks/projects as assigned
Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and others
Other duties as assigned