Social Services Assistant

The Salvation ArmyWarren, OH
Onsite

About The Position

Assisting in the daily social service operations of The Salvation Army. This role is responsible for various client services including food distribution, appointment setting, resource referral, and administrative tasks. The position requires a compassionate individual with basic computer skills and the ability to work in a fast-paced environment.

Requirements

  • Basic knowledge of computer skills.
  • Compliance of keeping to a schedule.
  • Willingness to work in a fast-paced, team atmosphere.
  • Flexibility and patience, compassion for people.
  • Must be able to lift 50lbs.
  • Must have a current driver’s license.

Responsibilities

  • Processing clients for social service assistance
  • Providing food and other supplies to clients with proper identification
  • Packing pantry bags and lunch bags daily
  • Maintain a clean, well-stocked and organized pantry (including refrigerator, freezer, shelves and table)
  • Assist with placing orders with the Second Harvest Food Bank
  • Receive food truck deliveries and put away inventory
  • Update client information in SA Inform and Pantry Trak databases
  • Set up appointments with clients and assist them with funding for rent and utilities when available
  • Distribute diapers through the Diaper Bank Program and input data into social services
  • Record all gifts in kind (GIK)
  • Serve as a referral service for clients seeking resources that may not be available at The Salvation Army
  • Answer and return phone calls
  • File, print, scan, fax, type and file various documents
  • Maintain a clean, neat, and orderly office space and work area(s)
  • Assist with Christmas applications for clients, assist in packing food baskets and Angel Tree gifts, Christmas Intake, in addition to recording data of Sam’s Club and Walmart Angel Tree Toys
  • Perform any other duties deemed necessary by the Corp Officers

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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