SOCIAL SERVICES ASSISTANT
About The Position
Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being. Frequent in-state travel is required, and this job will require mornings, evenings, and weekends because flexibility to meet the needs of the family is a must. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. At DHS, we take care of our employees so you can help care for others.
Requirements
- Minimum of six months of work experience in human services programs or public service.
- Required to have a background check and child/adult maltreatment registry check.
- Able to lift 50 pounds.
- Safely supervise and transport children of various ages.
- Support families through positive communication, professionalism, and dependable service delivery.
- Ability to work with all ages of children and adult clients including but limited to engagement on parenting and basic life skills, time management, strong communication and organization is preferred.
- Ability to work independently and collaborate with different community partners, agency staff and the families we serve.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information with confidentiality.
Nice To Haves
- Ability to work with all ages of children and adult clients including but limited to engagement on parenting and basic life skills, time management, strong communication and organization is preferred.
Responsibilities
- Assist in client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Transportation assistance.
- Supervision of family time.
- Engagement with children and caregivers to help support safety, stability, and well-being.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
