Social Services Analyst 1/2/3

State of Louisiana • Amite, LA

9h • Onsite

About The Position

The Department of Children and Family Services (DCFS) is seeking a Social Services Analyst 1/2/3 for its Tangipahoa Parish Child Support Enforcement office in Amite, LA. This program assists parents in providing emotional, financial, and medical support for their children. The role involves helping to ensure non-custodial parents meet their obligations for financial and medical support. DCFS is committed to keeping children safe, helping families become self-sufficient, and providing refuge during disasters. Their vision is to care for the well-being and safety of Louisiana's people, guided by values of dignity, compassion, respect, and integrity.

Requirements

• Three years of experience in social services; OR Six years of full-time experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• Must successfully pass a stringent background investigation before access is granted to Federal Tax Information (FTI).

Nice To Haves

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Acting Decisively: The ability to make timely, confident decisions using sound reason.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

Responsibilities

• Initiates and executes legal processes, including interviewing clients, relatives, landlords, and other persons to gather information on the location of absent parents.
• Researches files, directories, Office of Motor Vehicle records, property records, and other resources to find leads on the whereabouts of parents.
• Explains legal requirements, calculates support payments, determines appropriate legal action, and meets with parents to obtain paternity, child support, and medical support.
• Prepares affidavits and financial audits and initiates legal actions such as subpoenas, petitions, and orders.
• Attends court in one or more districts.
• Performs a high volume of case work for a demanding public in need of services.
• Performs other duties as assigned.

Benefits

• Premium pay of up to $2.00 per hour for hours worked based on years of service within DCFS Family Support.
• Opportunity to advance within this job series.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level