Social Service Worker

The Salvation Army Southern California • Casper, WY

8d • Onsite

About The Position

This position supports all Social Service activities, providing services, programs, and events that promote The Salvation Army. The role involves maintaining and implementing TSA Family Social Services case management, conducting need assessments, and offering information and referrals to other agencies. The Social Service Worker is responsible for the day-to-day operations of the Family Services Department, recruiting volunteers, and assisting Corps Offices with public awareness of services, programs, and ministries. This role also includes completing all Social Services-related paperwork, maintaining records and documents accurately in the database, and assisting with various programs such as the Food by Choice Pantry, Warehouse, Hope Center, and kitchen operations as directed. The position requires responding to phone calls regarding Social Services, screening clients, assuring safety protocols, upholding Protecting the Mission guidelines, and adhering to all Salvation Army policies. Additionally, the role involves assisting with the Christmas Social Service Program, Toy Drives, and toy distribution, as well as coordinating seasonal assistance with other departments, agencies, volunteers, and corporations. During the Holiday season (November through December), hours will increase to full-time.

Requirements

• High School Diploma or equivalent
• Minimally 21 years old, aged with a valid Wyoming Driver’s License
• Two years' successful work experience in a similar field of work.
• Ability to be accountable for the efficient scheduling of time and resources made available to perform tasks at hand.
• Able to meet deadlines and work under pressure as a member of that team or independently with little or no supervision, meticulous, accurate and precise.
• Capable of handling and controlling multiple projects simultaneously, demonstrate leadership skills with a strong 'collaborator attitude.'
• Capable of maintaining an elevated level of integrity.
• Able to collaborate with people of diverse backgrounds.
• Working knowledge of Salvation Army Policies as well as compassionate understanding and adherence to The Salvation Army ministry and mission abilities required.
• Microsoft Office Programs to include Word and Excel and Outlook
• Working knowledge of integrated database applications and ability to use new software programs with basic training.
• Ability to access and produce information from the computer.
• Ability to understand and give verbal and written information and instructions.
• Working knowledge of standard office equipment: Printer/scanner/fax machines and general office procedures.
• Excellent verbal and written communication skills.

Nice To Haves

• Degree in Social Services preferred.

Responsibilities

• Support all Social Service activities, which provide services, programs, and events that promote the Casper Salvation Army.
• Maintain and implement TSA Family Social Services, case management.
• Provide need assessments of clients.
• Provide information and referrals to other agencies.
• Responsible for the day-to-day operations of the Family Services Department.
• Recruit Volunteers.
• Assist Corps Offices with Public awareness of all services, programs, and ministries of the Salvation Army Casper Corps.
• Complete all paperwork related to Social Services.
• Maintain all records and documents for Social Services and each client served according to the TSA's reporting procedures and input the information accurately into database.
• Assist with Food by Choice Pantry program, Warehouse and Hope Center program and kitchen as directed by Corps Offices or Administrative assistant, and HR.
• Respond to phone calls, regarding Social Services and screen clients coming into the Hope Center facility.
• Assure safety protocols, and upholding Protecting the Mission guidelines and procedures.
• Follow and maintain all Salvation Army policies.
• Assist with Christmas Social Service Program, Toy Drives, and distribution of toys during Christmas.
• Coordinate seasonal assistance working with other departments/agencies, volunteers, and corporations.
• For Angel Tree, and gifts being prepared for holiday outreach program.

Benefits

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
• Pension Plan (after one year of continuous service)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED